They don’t care about internal colleagues - Anonymous employee CVS Health Employee Review

1.0
Sep 22, 2023
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Pay and benefits were alright

Cons

I applied as an internal colleague to a data analyst position at CVS/Aetna. I made it through the interview process and I was definitely qualified for the job/duties. I felt pretty confident I would receive an offer but instead got ghosted. Almost three weeks had passed since my final interview and I had not heard back. I reached out to everyone I could find - my recruiter, my hiring manager, my hiring manager’s boss, random CVS recruiters on LinkedIn, and got absolutely no answers as to a timeline of when I can expect a final update. These people would either ghost me, or give a vague response like “we’ll let you know by the end of the week” and never did. It was annoying hounding everyone for some clarity. It wasn’t until I reached out to a different recruiter on LinkedIn that I found out the position had already been filled. I received absolutely no communication that the position got filled. They strung me along and left me in the dark. I’ve dedicated over five years of my time and effort to CVS as an internal employee, only to be treated like this. I do not recommend applying here, not even for the remote, internal roles. They will waste your time and treat you poorly all throughout.

Explore other reviews about CVS Health

5.0
Apr 25, 2026
Recommend
CEO approval
Business Outlook

Pros

good work culture, great team to work with

Cons

not much , but pay is very less

5.0
Dec 13, 2014
Recommend
CEO approval
Business Outlook

Pros

I learned a lot working there as far as how to run a business as well as how to develop a team. I had one of the most successful teams in the company ranking as the top store year over year in two separate markets, one in the Northeast one in the Southeast. I was a paragon winner with the company as well. My most recent DM was very supportive. I genuinely thank them for the opportunity and the knowledge that I acquired while working with them.

Cons

Work hours were excessive. To be successful hours worked were borderline slavery. While I willingly worked them to be successful, the week you didn't you were immediately behind. Vacations were almost non existent due to constant visitors from corporate stopping in to do reviews. Holiday weeks were paid 4 days regular 1 holiday and you worked all 5. The facade of the stores looking great when these people stop by versus the reality of the business is polarizing. There were always teams of people and excessive expenditures of payroll thrown into stores prior to their visits. While I understood the need to make an appearance, it was always will always be a backwards way off thinking. Company preaches quality of life for their clients while quality of life for their employees is non-existent. As a "manager" in your average store you will be "managing" a total of one person during your shift, with a total of 10 people at location. Location open hours will exceed total payroll hours ie Sun-Sat 7am-10pm = 15hrs per day x 7 days x 2 people = 210 hrs which excludes the need to have a person unload deliveries that come in during non opened hours. Your budgeted hours will be approximately 208 hrs. I will only mention that during the month of December that there are extended hours for the stores but no budgeted hours to accommodate. Stores are held to strict shrink targets with little to no control over external theft. Remember 2 people at location, if four people enter to steal there is nothing you can do to stop them. These are facts not personal prejudices.

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