Always Cutting Hours- Full time Dropped to Part time - Pharmacy Technician CVS Health Employee Review

3.0
Mar 28, 2019
Recommend
CEO approval
Business Outlook

Pros

Decent Wage, Benefits, Free Flu shots, Yearly Raises, Lots of options to move to other surrounding stores to pick up hours.

Cons

Always cutting hours, Schedules based on previous year completely missing future changes, corporate rules negatively influencing individual stores, wide range of competency within pharmacy technicians, always changing schedule, stores never give seniority over the schedule offering a changing week by week schedule, worked extremely hard to get a raised followed by pharmacist saying they didn't except my review to lower the amount of the raise I was getting, doesn't know how to keep hard workers and consistently lowers their hours to a point of 30/hrs per week. Almost never approves overtime even when necessary, Very difficult to move up as a technician in the job, if you work at a busy store you will almost never be able to find time to take the Cptb exam, let alone management will rarely give you a raise for the accomplishment, If you work at a busy store and management likes you your reward is almost never being able to be transferred as the pharmacy manager or the DM of the region will block your transfer even if it pays more and is closer to your living location. Have seen some of the best technicians I've ever worked with dwindle down to 20/hrs or less meaning all who worked commonly were working multiple jobs to stay afloat, sometimes they also trick recently graduated pharmacists to become pharmacist managers only to find out they had very little training and thus the stores "numbers" decreased significantly again relying more on the technicians that maintain the store.

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5.0
Jun 2, 2026
Recommend
CEO approval
Business Outlook

Pros

PTO Remote/WFH Easy on the job training Advancement opportunities Good health, dental, and vision coverage options

Cons

Some metrics are hard to meet during specific times of the year Mandatory overtime required during peak seasons Mandatory shift bids in certain departments

5.0
Dec 13, 2014
Recommend
CEO approval
Business Outlook

Pros

I learned a lot working there as far as how to run a business as well as how to develop a team. I had one of the most successful teams in the company ranking as the top store year over year in two separate markets, one in the Northeast one in the Southeast. I was a paragon winner with the company as well. My most recent DM was very supportive. I genuinely thank them for the opportunity and the knowledge that I acquired while working with them.

Cons

Work hours were excessive. To be successful hours worked were borderline slavery. While I willingly worked them to be successful, the week you didn't you were immediately behind. Vacations were almost non existent due to constant visitors from corporate stopping in to do reviews. Holiday weeks were paid 4 days regular 1 holiday and you worked all 5. The facade of the stores looking great when these people stop by versus the reality of the business is polarizing. There were always teams of people and excessive expenditures of payroll thrown into stores prior to their visits. While I understood the need to make an appearance, it was always will always be a backwards way off thinking. Company preaches quality of life for their clients while quality of life for their employees is non-existent. As a "manager" in your average store you will be "managing" a total of one person during your shift, with a total of 10 people at location. Location open hours will exceed total payroll hours ie Sun-Sat 7am-10pm = 15hrs per day x 7 days x 2 people = 210 hrs which excludes the need to have a person unload deliveries that come in during non opened hours. Your budgeted hours will be approximately 208 hrs. I will only mention that during the month of December that there are extended hours for the stores but no budgeted hours to accommodate. Stores are held to strict shrink targets with little to no control over external theft. Remember 2 people at location, if four people enter to steal there is nothing you can do to stop them. These are facts not personal prejudices.

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