Mixed - Claim Specialist Chubb Employee Review

3.0
Jan 23, 2024
Recommend
CEO approval
Business Outlook

Pros

Great Benefits and 401k match, Great name in industry, You will probably see a wider assortment of claims/coverages/policies here than at any other carrier.

Cons

High turnover, internal systems are incompatible and something is always broken, pay could be better, lots of bureaucracy and red tape to get anything done, attendance policy and seat checking more suitable for elementary school than a major company.

Explore other reviews about Chubb

5.0
Jul 5, 2026
Recommend
CEO approval
Business Outlook

Pros

Great Company Stock Purchase Program

Cons

In office Policy is very strict

2.0
Jun 22, 2026
Recommend
CEO approval
Business Outlook

Pros

Business side is smart and is superb at their product

Cons

The IT organization struggles with structural challenges that impact efficiency. The offshore-heavy model in India means US-based employees regularly work early hours to stay aligned, which is unsustainable long-term. The workforce is heavily weighted toward a high-headcount service model rather than investing in strong engineering talent — you need fewer, better engineers, not more bodies. Central tech functions are attempting to build platforms, but without a clear shared understanding of what a platform actually means, these initiatives remain incomplete. The result is heavy manual workarounds propping up half-finished solutions. Strategic direction shifts frequently, and ongoing layoff announcements make it difficult to plan or build momentum.

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