Real Data, Fake News - Research Associate CoStar Group Employee Review

You must brand a certain amount of times on the phone, making it very telemarket-ish. If your call does not last 90 seconds then it does not apply to your metrics and you are asked to call your client again, even if the conversation was constructive. Heavy emphasis is placed on the 90 second duration phone call. Do you want to sacrifice your rapport with a client that you are required to speak to monthly or risk being further micromanaged because you didn’t hit the company’s metrics? Lastly, management has instructed employees to give 5 star ratings on GlassDoor because their rating was low. That should tell you all you need to know about this company.