Overall Disappointment - Senior Finance Manager Coach Employee Review

2.0
May 9, 2016
Recommend
CEO approval
Business Outlook

Pros

The discount on Coach and SW items is pretty good for employees. The location in New York is great for commuting. The new HQ will be very nice in NYC.

Cons

The caliber of talent is terrible. Decision making is not fully informed and will ultimately change course many times. There is no complete ownership because direction changes too frequently. Projects are not fully vetted or properly supported. IT and infrastructure has been severely under-invested in the past 10-15 years.

Explore other reviews about Coach

5.0
Apr 27, 2026
Recommend
CEO approval
Business Outlook

Pros

great team and staff, loved the managers and great environment to work in.

Cons

Not really any cons I enjoyed working here.

3.0
May 28, 2026
Recommend
CEO approval
Business Outlook

Pros

- fast paced days with lots of client interaction and team building moments - fun product dropped monthly with opportunities to be the first to own popular drops - opportunities to grow* - a great starting place to learn how to provide an elevated shopping experience and learn how to build a client book

Cons

- * Opportunities to grow only present themselves if you have a positive relationship with the management team and/or the DM - Corporate tends to lead on candidates and promise advancements or change verbally but little is done to correct behavior or advance within the company - Your store manager will determine whether the team is harmonious and fair, can be a double edged sword - you will be asked to do tasks or take on projects outside of your position with no additional compensation. It will be heavily frowned upon to decline said opportunities and tended to lead to being denied advancements - during ICE activities in the city, Coach refused to make a statement and or provide guidelines to how we as a store should respond. Associates were punished for absences related back to ICE activities

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