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Coach Reviews

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Found 1515 reviews

3.6
StarStarStarStarStar
Rating TrendsRating Trends
71%
Recommend to a Friend
75%
Approve of CEO
Joshua Schulman
52 Ratings
Pros
Cons
More Pros and Cons
  1. Featured Review

    "Great company"

    StarStarStarStarStar
    • Overall
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Store Manager in Los Angeles, CA
    Recommends
    Positive Outlook

    I have been working at Coach full-time for more than 20 years

    Pros

    I have been able to balance and support my family successfully.

    Cons

    Limited growth opportunity in store and those wanting to venture off into HR, Training, Visual, etc..

    Advice to Management

    Continue to appreciate those that have been dedicated to positive growth..

  2. Helpful (1)

    "Great Place to Work"

    StarStarStarStarStar
      Former Employee - Anonymous Employee 

      I worked at Coach full-time

      Pros

      Stable job, Good company, Good Benefits

      Cons

      None - required minimum of five words

    • "Decent place to work for retail job"

      StarStarStarStarStar
      • Overall
      • Career Opportunities
      • Compensation and Benefits
      • Senior Management
      Former Employee - Assistant Manager 

      I worked at Coach full-time for more than 6 years

      Pros

      Great benefits Flexible hours Paid vacation Friends for life

      Cons

      Low pay Working holidays without holiday pay

      Advice to Management

      Hire a Human Resources department specifically for in store employee issues, instead of a 800 number. Promote from within rather than hiring external management and having full time employees who deserve it train them.

    • "Amazing brand"

      StarStarStarStarStar
      • Overall
      • Culture & Values
      • Career Opportunities
      • Compensation and Benefits
      • Senior Management
      Former Employee - Sales Associate 

      I worked at Coach part-time

      Pros

      Had fun and made friends and got sales experience

      Cons

      Had some angry customers sometimes

    • "Great place to work"

      StarStarStarStarStar
      • Overall
      • Culture & Values
      • Career Opportunities
      • Compensation and Benefits
      • Senior Management
      Former Employee - Assistant Store Manager in Skokie, IL

      I worked at Coach full-time for more than 2 years

      Pros

      Upper management has a hands on approach while allowing stores to breathe

      Cons

      Sometimes blame is put on the sales team when it should be on upper management

    • "Great discounts and sales incentives"

      StarStarStarStarStar
      • Overall
      • Culture & Values
      • Career Opportunities
      • Compensation and Benefits
      • Senior Management
      Former Employee - Retail Sales Associate in Woodstock, GA
      Recommends
      Neutral Outlook
      Disapproves of CEO

      I worked at Coach part-time for more than 2 years

      Pros

      Runs on group commission that rolls over, so holiday commissions are huge.

      Cons

      Sales quotas can get overwhelming

    • "Senior Sales Associate"

      StarStarStarStarStar
      • Overall
      • Culture & Values
      • Career Opportunities
      • Compensation and Benefits
      • Senior Management
      Current Employee - Assistant Store Manager in Los Angeles, CA
      Recommends
      Neutral Outlook
      Disapproves of CEO

      I have been working at Coach full-time for more than 4 years

      Pros

      Great benefits. As a part time worker, you're eligible for health insurance. The bonus incentives are amazing. Location definitely matters. The two stores that I have worked for I have loved because of the staff. However, I have seen stores tank due to the team not working efficiently together.

      Cons

      Long hours (but hey that's any retail job). Corporate doesn't try to retain its employees. They feel that everyone is replaceable even if you're a top seller.

      Advice to Management

      Take more time to appreciate employees that are outperforming. Give them incentives and reasons to stay with your company.

    • "Great Benefits"

      StarStarStarStarStar
      • Overall
      • Culture & Values
      • Career Opportunities
      • Compensation and Benefits
      • Senior Management
      Current Employee - Sales Associate 
      Recommends
      Neutral Outlook
      Approves of CEO

      I have been working at Coach full-time for more than 6 years

      Pros

      Good benefits Coworkers are amazing Company direction is good

      Cons

      Management is unclear in communication Hours scheduled too much sometimes Lack of internal promotion or given more power but not pay or title change

    • "Sales Associate"

      StarStarStarStarStar
        Current Employee - Sales Associate 

        I have been working at Coach full-time for more than 4 years

        Pros

        Sales. Fast paced. Talk to a lot of people.

        Cons

        Long hours. Work on holidays.

      • "Great place to work"

        StarStarStarStarStar
        • Overall
        • Culture & Values
        • Career Opportunities
        • Compensation and Benefits
        • Senior Management
        Former Employee - Associate in Grove City, PA

        I worked at Coach part-time for more than 4 years

        Pros

        Pay, PTO, company vision & culture

        Cons

        Black out dates for PTO

      Found 1515 reviews