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Coach

Part of Tapestry
Engaged Employer

Coach

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Coach Reviews

Updated Jun 1, 2023

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Found 2,850 of over 3K reviews
3.9
74% Recommend to a Friend
Coach CEO Todd Kahn
87% Approve of CEO

Found 2,811 of over 3K reviews

3.9
74%
Recommend to a Friend
87%
Approve of CEO
Coach CEO Todd Kahn
Todd Kahn
298 Ratings

What people are saying about Coach

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Top Review Highlights by Sentiment

Pros
  • "Great benefits flexible with school scheduling.(in 176 reviews)
  • "Good pay id willing to work hard(in 163 reviews)
  • "Working with great people that are not managers.(in 138 reviews)
  • "Great bonuses and contest prizes.(in 79 reviews)
  • "Great coworkers smaller enviroment Learner friendly(in 68 reviews)
Cons
  • "Sometimes it seems like managers have to be more focused on the product than customers and sales associates.(in 120 reviews)
  • "Poor management and can't work your way up(in 116 reviews)
  • "Long hours and hardly any days off(in 85 reviews)
  • "No work/life balance(in 65 reviews)
  • "no Commission for sales (if your great at sales; you make 'team share' )(in 61 reviews)
Pros & Cons are excerpts from user reviews. They are not authored by Glassdoor.

Ratings by Demographics

This rating reflects the overall rating of Coach and is not affected by filters.

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  1. 4.0
    Current Employee, less than 1 year
    Featured Review

    Sales Support Associate III

    May 9, 2023 - Sales Support Associate in Rocky View, AB
    Recommend
    CEO Approval
    Business Outlook

    Pros

    - Have staff discounts on purchasing products at Tapestry Inc stores. - Have staff appreciation week or month, and enjoy more discounts to purchase retail and outlet products.

    Cons

    - Salary is not high compared with other companies.

    Be the first to find this review helpful
  2. 5.0
    Former Employee, more than 1 year

    N/A

    May 31, 2023 - Production Planner in New York, NY
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Great place to work at and learn the real business side and cross functional teams.

    Cons

    Not really a lot of cons

    Be the first to find this review helpful
  3. Join the Coach team
    See Our Latest Jobs
  4. 2.0
    Former Employee, more than 1 year

    Waste of time

    May 29, 2023 - Sales Associate in Thornton, CO
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Discount on entire store Discount at any Tapestry business such as Kate Spade Easy product to sell Pretty fun coworker’s

    Cons

    Pay is pretty bad Management doesn’t do much, very bossy but doesn’t help whatsoever They move up people that haven’t been there very long; favoritism Hard to be qualified for benefits

    Continue reading
    Be the first to find this review helpful
  5. 5.0
    Former Employee, more than 3 years

    Great company, but retail begets retail problems.

    Apr 14, 2023 - Lead Supervisor in Park City, UT
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Paid me during the lockdown, the benefits are amazing, and the company has so many community engagement projects if you're wanting to get more involved and get payed. The employee discount wasn't bad either.

    Cons

    There was a shift away from bonuses and employee gifts following lockdown that really reduced the perks of working for the company. There were also normal retail issues where the higher management (District and above) had very different ideas about how stores should be run based less off experience and more off want to drive numbers up. They didn't really take input from store managers and even if they did it felt very belittling at times.

    Continue reading
    Be the first to find this review helpful
  6. 3.0
    Former Employee

    Good First Job

    Apr 26, 2023 - Sales Associate in King of Prussia, PA
    Recommend
    CEO Approval
    Business Outlook

    Pros

    I enjoyed my coworkers, I loved the product we sold and the work can be done at any level of education (I started at 18.)

    Cons

    The pay was not great I started at 10 bucks an hour and had to work my way up to 13. There was no commission pay but if you didn't meet your sales goals you could still be fired. It was a lot of standing and could be hard on the back and feet.

    Be the first to find this review helpful
  7. 4.0
    Former Employee

    Great overall

    May 14, 2023 - Sales Associate in Lone Tree, CO
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Fun environment and a good retail job. You’re not spending hours cleaning up after dust

    Cons

    Not much career growth if you’re not willing to move. The store managers and regional leads stay for a long time

    Be the first to find this review helpful
  8. 5.0
    Former Employee, more than 1 year

    Enjoyed my experience

    May 19, 2023 - Sales Associate in Raleigh, NC
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Enjoyed the coaching style training and team-based incentive program.

    Cons

    flexibility in scheduling could be limited

    Continue reading
    Be the first to find this review helpful
  9. 4.0
    Former Employee

    Warehouse Associate

    May 15, 2023 - Production/Waehouse 
    Recommend
    CEO Approval
    Business Outlook

    Pros

    I would say the pay was decent, a safe environment to work in and also friendly people I worked with.

    Cons

    Long Hours. At times disrespectful managers.

    Continue reading
    Be the first to find this review helpful
  10. 5.0
    Former Employee

    Easy job

    May 21, 2023 - Sales Associate in Woodbridge, VA
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Nice discounts on bags lol

    Cons

    Rude customers and complicated return process

    Be the first to find this review helpful
  11. 5.0
    Former Employee, less than 1 year

    Had an awesome store manager!

    May 12, 2023 - Sales Associate in Commerce, GA
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Amazing store manager! She was so sweet & caring of your mental well-being! We both don’t work there anymore.

    Cons

    Pay was okay if you don’t have a lot of expenses or are in school.

    Be the first to find this review helpful
Viewing 1 - 10 of 2,811 Reviews
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Coach Reviews FAQs

Coach has an overall rating of 3.9 out of 5, based on over 3,055 reviews left anonymously by employees. 74% of employees would recommend working at Coach to a friend and 60% have a positive outlook for the business. This rating has decreased by -1% over the last 12 months.

According to anonymously submitted Glassdoor reviews, Coach employees rate their compensation and benefits as 3.9 out of 5. Find out more about salaries and benefits at Coach. This rating has been stable over the past 12 months.

74% of Coach employees would recommend working there to a friend based on Glassdoor reviews. Employees also rated Coach 3.5 out of 5 for work life balance, 3.9 for culture and values and 3.5 for career opportunities.

According to reviews on Glassdoor, employees commonly mention the pros of working at Coach to be career development, benefits, coworkers and the cons to be culture, work life balance, management.

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Coach Careers

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We believe in crafting beautiful things that you can be yourself in. Since 1941, inspired by the spirit of our hometown, New York City,...More

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  • Dream It Real
This is the employer's chance to tell you why you should work for them. The information provided is from their perspective.

Reviews by Job Title

Company Updates

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Coach

23 days ago

Diversity and Inclusion
The Coach Foundation proudly partnered with Pensole Lewis College of Business & Design to create a 6-week custom design course with a focus on sustainability and supporting the development of young creatives aspiring to break into the industry of footwear and accessories design. The Coach Foundation’s Dream It Real program aims to remove barriers and create opportunities for the next generation of young people who have the courage to dream it real. Last week, we invited the scholarship recipients to join us at Tapestry Headquarters to present their final products to leadership. In addition, our Creative Director, Stuart Vevers, provided his feedback on the designs. The students' innovation is an inspiration and a reminder we can all Dream It Real.
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Coach

45 days ago

Company News
Welcome to the world of Coachtopia - a new sub-brand from Coach created to catalyze our brand’s progress towards a fully circular business model. Coachtopia is part of our journey towards a beautiful and responsible future by re-envisioning the product lifecycle from end to beginning. By reducing the use of new materials and crafting with waste, we will work to design everlasting products that can be reimagined, remade, and recycled to live multiple lives. Explore Coachtopia at coachtopia.com. Coachtopia is currently available in the US, the UK, and Canada. Coachtopia is a world in progress and will expand to Asia later this year.
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Coachtopia™ | COACH®
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Glassdoor has 3,055 Coach reviews submitted anonymously by Coach employees. Read employee reviews and ratings on Glassdoor to decide if Coach is right for you.