Coach Reviews

Updated Jul 3, 2020

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3.7
70%
Recommend to a Friend
100%
Approve of CEO
Coach Interim CEO Jide Zeitlin
Jide Zeitlin
9 Ratings
Pros
Cons
  • "Strict color dress code only black and grey(in 82 reviews)

  • "To run the store well I had very little work-life balance(in 81 reviews)

More Pros and Cons
  1. "Great"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Sales Associate/Cashier 
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Coach part-time for more than 3 years

    Pros

    Great company and great management

    Cons

    There are no cons. Great company

  2. "Craftsman"

    4.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Craftsman in King of Prussia, PA
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Coach full-time for more than 3 years

    Pros

    Fun and hands on customization

    Cons

    Schedule was not the best

  3. "Good Company"

    4.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Senior Analyst in New York, NY
    Recommends
    Neutral Outlook
    Approves of CEO

    I worked at Coach full-time for more than 5 years

    Pros

    Nice co-workers and career development.

    Cons

    Leadership is not diverse or inclusive

  4. "Great people, okay work"

    4.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Sales Associate in Dawsonville, GA

    I worked at Coach part-time for more than a year

    Pros

    I had a really awesome team at my store that I considered family. They were extremely helpful and wanted the best out of all of the associates. I really enjoyed my time working with them and I would go back if I was able to! You get bonuses if your entire store meets certain sales goals and my store would run competitions throughout the year that awarded free sunglasses, watches, and handbags. Good work was always recognized by my managers and praised and getting a sale felt meaningful when you looked at the numbers. Health/Vision/Dental insurance open to PT1s and Full Time associates too, which is really awesome for a part time job. Employee discount was 65% off outlet items and 50% off retail TICKET PRICE, not off discount.

    Cons

    The actual job itself was lackluster. There isn't anything special about selling discount handbags to people that already know they're discount. If you're working in the outlet store (like I did), the price sells itself and you're sort of just there to bounce questions off of. I worked at my store for a year and toward the end, it did get monotonous and repetitive using the same sales speeches on customers coming in to browse.

  5. "Outlet"

    2.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Sales in Phoenix, AZ
    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

    I worked at Coach part-time for less than a year

    Pros

    Friendly coworkers, %50 discount on retail items, interesting international visitors, knowledge of current trends/luxury goods.

    Cons

    A couple of the managers came off blunt and rude and loud when speaking, which was embarrassing for me and/or any customers who experienced it themselves. Some management seemed to be “cliquey” as well. Outlet discount was a joke. Basically paying what outlet customers pay. Hours were either too many (holidays) or too little to make much off of. Monthly bonuses mostly amounted to $200 for everyone except management who received more. Meetings to go over sales goals and written agreements to do better was belittling when Mandarin/Chinese speaking employees remained top sellers because porters (mostly Chinese/mandarin) made up most bulk sales. Closing time could last additional hour or more. Products not all they are hyped up to be. Plenty of complaints of straps falling apart, threading coming loose etc. No room for advancement seeing as managers came and went every month. Overly competitiveness is pushed too much. Break room is the size of a closet and too awkward/closed in to enjoy using. You’re pushed to always talk to customers and ask questions but some people don’t like to be bothered while shopping and have even asked us to stop following them or avoiding us after. You are still told to keep trying or risk being yelled at over the ear mic that every other employee can also hear. Nearly impossible to call off sick or have a shift covered since there’s not many employees to start with in sales field (which was also constantly coming and going)

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  6. "Sales Associate at Coach"

    4.0
    Former Employee - Sales Associate in Las Vegas, NV

    I worked at Coach part-time for more than a year

    Pros

    Had Great Co workers to work with

    Cons

    The pay was a little low

  7. COVID-19

    "Great company!"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Senior Sales Associate 
    Recommends
    Neutral Outlook
    Approves of CEO

    I worked at Coach full-time for less than a year

    Pros

    Amazing team! Great discount! Very competitive pay! Company truly cares for their employees. They are the best of the best!

    Cons

    Register systems were slightly outdated, slow and were a frequent headache. That is my only con!

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  8. "Just Great"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Sales Associate/Cashier in Barstow, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Coach full-time for less than a year

    Pros

    Most caring and compassion people I've ever worked with!

    Cons

    None for me at the moment.

    Continue reading
  9. "Company Truly Cares About Employees"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Sales Associate 
    Recommends

    I have been working at Coach part-time for more than 3 years

    Pros

    company truly cares about employees, diversity initiatives, employee training program, employee discount, strong communication from upper management, solid products

    Cons

    ocassionally rude customers, high sales goals, typical retail schedule (holidays and weekends expected to be worked)

  10. "Very competitive"

    3.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Sales Associate in Woodbridge, VA

    I worked at Coach part-time for less than a year

    Pros

    Regular retail job, good co-workers and usually very fun. Good pay

    Cons

    Very competitive and you have to compete for sales. Customers are sometimes incredibly rude and inconsiderate

Found 1733 reviews