Could be my permanent career if..... - Associate Store Manager Coach Employee Review

3.0
Jun 30, 2017
Recommend
CEO approval
Business Outlook

Pros

The compensation and benefits package is fantastic. I have lovely coworkers. The product is beautiful. I love what I do. I adore my job, with one exception. See Cons below.

Cons

According to the upper management, there is no development plan in place for forward mobility within the Coach Brand. Upper management can be very difficult to work with at times. Any attempts to make the company aware of this results in negative repercussions at store level, and zero resolution. A recent employee engagement survey gave everyone hope that changes would be implemented, even though there were suggestions at store level to "be very careful" when answering the questions. Sadly, there were excuses made pertaining to the survey results, and individuals were "weeded out" that had openly expressed dissatisfaction at store level. Regional/National level management groups and corporate departments are either blind to the glaring issues, or have decided not to take action. We are losing amazing employees because of this.

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5.0
Jul 2, 2026
Recommend
CEO approval
Business Outlook

Pros

Fun environment to work at and the perks were good too.

Cons

Cut hours when slow season

4.0
Jul 8, 2026
Recommend
CEO approval
Business Outlook

Pros

Friendly and collaborative work enviroment. Clientele at the Fashion Valley location were pleasant.

Cons

Always a lot of traffic there during the holidays

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