2.0
Aug 15, 2018
Current employee, less than 1 year
New York, NY
Recommend
CEO approval
Business Outlook
Pros
Discount and flexibility of hours
Cons
Management has been in the company since the year of the flood and have no idea how retail is operating in this century. They sell you on being people oriented during the recruitment process but only care about metrics. As an employee there are so many metrics you don’t know what to focus on tied with all the back of house procedures the company isn’t really focused on customer service or what it really means to be luxury. Brand is delusional in thinking they are part of a luxury market. They gear their advertising to tweens and twenty somethings but the actual customer walking in the door are the mothers and grandmothers of afore mentioned. Brand needs a reality check.