Incompentence of Management - Sales Associate Pt1 Coach Employee Review

2.0
Dec 26, 2018
Recommend
CEO approval
Business Outlook

Pros

Flexible hours and scheduling Great team environment Opportunities for growth are available in the company

Cons

The ability to work well is largely due to management. Depending on the store manager it is highly possible to have continually changing schedules with no advance notice to employees. My former store manager had difficulties creating and maintaining consistent schedules based off their projected dates. This incompetence resulted in last minute scheduling or compromising of personal plans. Training can be pushed to others where the store manager ends up neglecting or asking the team to train new employees instead of participating. Countless times where the store manager will remain in the back for a majority of the shift not contributing to selling or training team. Store manager was also frequently leaving early or showing up late while asking other employees to prolong their shifts. There are also issues within the HR team as they have notoriously been consistent in delaying final paychecks with false promises of contacting former employees. What ultimately happens is an ongoing battle to receive one’s final pay along with the penalty fees attached. Communication is not present at all within Tapestry. For a large company it is surprising that they are unable to pay former employees on time even when they have been given proper notice of their impending departure from the company.

Explore other reviews about Coach

5.0
Apr 27, 2026
Recommend
CEO approval
Business Outlook

Pros

great team and staff, loved the managers and great environment to work in.

Cons

Not really any cons I enjoyed working here.

3.0
May 28, 2026
Recommend
CEO approval
Business Outlook

Pros

- fast paced days with lots of client interaction and team building moments - fun product dropped monthly with opportunities to be the first to own popular drops - opportunities to grow* - a great starting place to learn how to provide an elevated shopping experience and learn how to build a client book

Cons

- * Opportunities to grow only present themselves if you have a positive relationship with the management team and/or the DM - Corporate tends to lead on candidates and promise advancements or change verbally but little is done to correct behavior or advance within the company - Your store manager will determine whether the team is harmonious and fair, can be a double edged sword - you will be asked to do tasks or take on projects outside of your position with no additional compensation. It will be heavily frowned upon to decline said opportunities and tended to lead to being denied advancements - during ICE activities in the city, Coach refused to make a statement and or provide guidelines to how we as a store should respond. Associates were punished for absences related back to ICE activities

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