Expect too much while giving nothing in return - Anonymous employee Coach Employee Review

2.0
Jan 7, 2019
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

-Met some of my best friends there when we were coworkers-but this is mostly down to luck, as the turnover rate was huge -The management were all wonderful, and I have nothing bad to say about any of the people I actually worked with at my location -Overall I did enjoy my time here but that was solely down to the people that I met, and had nothing to do with the company's ethos

Cons

-Very long work hours -Minimum wage -Hard to make commission -HO loves to send out random and useless tasks to the managers and ask staff to do them when time would be better spent actually selling the product -Too strict, creates the atmosphere of being back at secondary school rather than in a job

Explore other reviews about Coach

5.0
Apr 12, 2026
Recommend
CEO approval
Business Outlook

Pros

Good benefits, as well as good employee discount.

Cons

Not great pay, but atmosphere and brand could make up for it

3.0
May 28, 2026
Recommend
CEO approval
Business Outlook

Pros

- fast paced days with lots of client interaction and team building moments - fun product dropped monthly with opportunities to be the first to own popular drops - opportunities to grow* - a great starting place to learn how to provide an elevated shopping experience and learn how to build a client book

Cons

- * Opportunities to grow only present themselves if you have a positive relationship with the management team and/or the DM - Corporate tends to lead on candidates and promise advancements or change verbally but little is done to correct behavior or advance within the company - Your store manager will determine whether the team is harmonious and fair, can be a double edged sword - you will be asked to do tasks or take on projects outside of your position with no additional compensation. It will be heavily frowned upon to decline said opportunities and tended to lead to being denied advancements - during ICE activities in the city, Coach refused to make a statement and or provide guidelines to how we as a store should respond. Associates were punished for absences related back to ICE activities

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