Working for Coach is an elevated retail experience - Store Manager Coach Employee Review

5.0
Jun 12, 2013
Recommend
CEO approval
Business Outlook

Pros

Coach values their employees, which they in turn value the customers = win/win. Challenging, yet rewarding company to work for; keeps you on your toes. Opportunity to grow if you are consistent in performance and open to feedback to improve.

Cons

Employees recognize they have a "good thing" working for Coach, so advancement can be slow at times because people rarely leave!

Explore other reviews about Coach

5.0
Aug 21, 2025
Recommend
CEO approval
Business Outlook

Pros

Great coworkers Understanding management Fair pay

Cons

No commission (collective bonuses instead) Store is kinda small.

3.0
May 28, 2026
Recommend
CEO approval
Business Outlook

Pros

- fast paced days with lots of client interaction and team building moments - fun product dropped monthly with opportunities to be the first to own popular drops - opportunities to grow* - a great starting place to learn how to provide an elevated shopping experience and learn how to build a client book

Cons

- * Opportunities to grow only present themselves if you have a positive relationship with the management team and/or the DM - Corporate tends to lead on candidates and promise advancements or change verbally but little is done to correct behavior or advance within the company - Your store manager will determine whether the team is harmonious and fair, can be a double edged sword - you will be asked to do tasks or take on projects outside of your position with no additional compensation. It will be heavily frowned upon to decline said opportunities and tended to lead to being denied advancements - during ICE activities in the city, Coach refused to make a statement and or provide guidelines to how we as a store should respond. Associates were punished for absences related back to ICE activities

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