Overworked, underpaid - Anonymous employee Coach Employee Review

3.0
Apr 2, 2014
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

If you like a very corporate setting Coach is a great environment. They also offer incredible benefits such as classes, great discounts, team building and health coverage. I met wonderful people there as well. It was the people I worked with that made it bearable but the workload was overwhelming and we weren't compensated accordingly.

Cons

You will work long hours for little money. Takes forever to move up/get promoted. Very political and the company is currently undergoing a lot of changes. Improvements could be made if they increased head count in the right departments. They lead you to believe that you will be promoted to motivate you and then don't follow through.

Explore other reviews about Coach

5.0
Apr 27, 2026
Recommend
CEO approval
Business Outlook

Pros

great team and staff, loved the managers and great environment to work in.

Cons

Not really any cons I enjoyed working here.

3.0
May 28, 2026
Recommend
CEO approval
Business Outlook

Pros

- fast paced days with lots of client interaction and team building moments - fun product dropped monthly with opportunities to be the first to own popular drops - opportunities to grow* - a great starting place to learn how to provide an elevated shopping experience and learn how to build a client book

Cons

- * Opportunities to grow only present themselves if you have a positive relationship with the management team and/or the DM - Corporate tends to lead on candidates and promise advancements or change verbally but little is done to correct behavior or advance within the company - Your store manager will determine whether the team is harmonious and fair, can be a double edged sword - you will be asked to do tasks or take on projects outside of your position with no additional compensation. It will be heavily frowned upon to decline said opportunities and tended to lead to being denied advancements - during ICE activities in the city, Coach refused to make a statement and or provide guidelines to how we as a store should respond. Associates were punished for absences related back to ICE activities

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