Head Office Australia is a joke - Sales Associate Coach Employee Review

1.0
Apr 6, 2021
Recommend
CEO approval
Business Outlook

Pros

Great colleagues, good discounts but still not as cheap as buying Coach from America.

Cons

- No support from head office. Everyone in head office does not listen to demands and needs from stores, they truly cannot understand what is happening within the stores and think they can change operations without no logical thinking to make things harder for us. They are selfish people apart from a few that can be accomodating, but ones that sit higher are toxic and fake. - Comes to a different city with COVID restrictions but does not even follow basic rules especially when every customer that walks in our store required a mask but they walk in with no respect. - They make is evident when they do not like someone and will bully them, break their mental health down as if they're trying to take make the person quit/ give reason to fire them. - Dress code feels as if I'm back in highschool. We cannot even colour our hair, absolutely stupid. The restrictions between men vs women is insane and evidently sexist, losing the actual reason to be professional. - It is also evident the way everyone treats boutique stores and outlet store staff. Outlet stores are the ones making most money but they get treated very differently and unfairly, especially with breaks, pressure with public holidays and heavy expectations to reach target.

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5.0
Jul 2, 2026
Recommend
CEO approval
Business Outlook

Pros

Fun environment to work at and the perks were good too.

Cons

Cut hours when slow season

5.0
Jun 23, 2026
Recommend
CEO approval
Business Outlook

Pros

Good managers Friendly environment everyone is willing to help

Cons

Minimal Benefits during slower months hours can get cut by a lot

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