Customer Service Specialist - Anonymous employee Coach Employee Review

3.0
Apr 26, 2015
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Discounts on handbags and accessories

Cons

The management expects you to be professional and yet they lack the professionalism themselves. There is a lot of favoritism and you have to be perfect to be promoted. If you make one mistake, it will be held against you for a very long time and it is basically like starting over. Never mind that you may work a lot harder than your colleagues and your boss. Also, no feedback or training so that you can learn to improve. A lot of layoffs in customer service and the warehouse.

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5.0
Apr 27, 2026
Recommend
CEO approval
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Pros

great team and staff, loved the managers and great environment to work in.

Cons

Not really any cons I enjoyed working here.

5.0
Jun 23, 2026
Recommend
CEO approval
Business Outlook

Pros

Good managers Friendly environment everyone is willing to help

Cons

Minimal Benefits during slower months hours can get cut by a lot

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