Great for getting your start in IT. - Help Desk Analyst CompuCom Employee Review

2.0
Feb 10, 2009
Recommend
CEO approval
Business Outlook

Pros

Great for an entry level tech job. You don't necessarily have to a technical background for some jobs. I had a customer service background.

Cons

I have yet to see a single benefits since being absorbed by CompuCom (formerly Getronics). We no longer have sick days. The company will pay for your certifications but are VERY selective of what they support compared to before. The migration process has been a pain, which is disheartening being that we are an IT outsourcing company. New employees that work evening shifts no longer get a differential (only overnight and its reduced)

Explore other reviews about CompuCom

5.0
May 2, 2025
Recommend
CEO approval
Business Outlook

Pros

Solid. Honestly no complaints. But always continue to improve

Cons

Can include working in the warehouse which isn’t technical at all

1
3.0
Jul 3, 2026
Recommend
CEO approval
Business Outlook

Pros

Management is very nice, contract client was good

Cons

low pay, benefits expensive and not very good. PTO was low. Benefits included paid holidays but my contract was at a university and a lot of holidays did not count, including Juneteenth and Martin Luther King day. Also had to use PTO during winter break, which ate up most of my PTO every year.

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