CompuCom Reviews

Updated May 12, 2021

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3.0
51%
Recommend to a Friend
58%
Approve of CEO
CompuCom President Mick Slattery (no image)
Mick Slattery
222 Ratings
Pros
  • "As a manger I was able to work from home(in 67 reviews)

  • "Great work environment with great bosses(in 67 reviews)

  • Cons
  • "They are always thank you for your amazing services, but no raises or bonuses in 3 years(in 188 reviews)

  • "No pay increase over my long time of employment(in 86 reviews)

  • More Pros and Cons
    Pros & Cons are excerpts from user reviews. They are not authored by Glassdoor.

    Ratings by Demographics

    This rating reflects the overall rating of CompuCom and is not affected by filters.

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    1. 5.0
      Former Employee, more than 1 year

      N/A

      Dec 8, 2020 - Field Service Technician in Minneapolis, MN
      Recommend
      CEO Approval
      Business Outlook

      Pros

      New learning experiences at different places.

      Cons

      There wasn't that many cons.

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      CompuCom Response

      Director

      We appreciate the kind words! At CompuCom, we’re committed to our associates, and we’re so happy that you are enjoying your career with us.

    2. 3.0
      Current Employee, more than 3 years

      Steady Work

      Apr 29, 2021 - Field Service Technician in Nashua, NH
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Very steady and stable work(at the time of writing this I am working on a dedicated contract with a national retailer) Decent benefits and an average of 2 weeks of annual PTO + additional floating holidays Company provided vehicle and tools Unsupervised work for the most-part Professional work culture and decent organization among peers and immediate management Great opportunity to build up your network and references for future opportunities Solid experience for your resume Compucom also provided online resources to complete certifications and offered one-time vouchers for test fees Overtime and weekends are completely optional, though sometimes necessary

      Cons

      Uncompetitive pay and Compucom doesn't seem committed to providing competitive raises Sometimes micromanagement emails can seem incessant Sometimes workloads are quite high and expectations from management and customers are quite stressful Long commutes

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    3. 3.0
      Current Employee, more than 10 years

      Nothing above mid-management

      May 12, 2021 - Desktop Tech II 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      - Lots of great professional peers with great attitude

      Cons

      Upper management don't see (or care) above the business level, employees are just numbers

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    4. 4.0
      Current Employee, more than 5 years

      Great company, not great raises

      Apr 30, 2021 - Service Desk Analyst II in Deerfield Beach, FL
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Great company to work for, they give a lot of free courses to take for certifications.

      Cons

      Raises are almost non-existent, I've had one raise in 3-5 years, and it was 2-3%

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    5. 4.0
      Current Employee, less than 1 year

      Good place to get start in IT.

      May 4, 2021 - Deskside Support Analyst in Houston, TX
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Lots of opportunities to learn.

      Cons

      Remote management may be a problem for sum people.

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    6. 3.0
      Current Employee, more than 3 years

      none

      May 5, 2021 - Service Desk Tech II in Charlotte, NC
      Recommend
      CEO Approval
      Business Outlook

      Pros

      self taught training via CBL is readily available

      Cons

      stress level is too high

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    7. 4.0
      Current Employee, less than 1 year

      Decent Place to Work

      May 2, 2021 - IT Service Desk Analyst in Fort Mill, SC
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Good first job for someone in IT

      Cons

      Little to no room for advancement

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    8. 4.0
      Former Employee, less than 1 year

      Good place to work

      Apr 22, 2021 - Field Service Technician in Austin, TX
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Hectic, but most of the time you set your own appointments, so there is a fair amount of independence to it.

      Cons

      fair amount of night and weekend work

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    9. 3.0
      Current Employee, less than 1 year

      Average Employer

      Apr 27, 2021 - Service Delivery Manager 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      You have the ability to work remotely

      Cons

      Benefits are average, work-life balance is challenging

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    10. 1.0
      Current Employee, more than 5 years

      Decent entry level IT jobs only

      Apr 19, 2021 - Deployment Specialist in Charlotte, NC
      Recommend
      CEO Approval
      Business Outlook

      Pros

      None I can think of, maybe the simplicity of the jobs?

      Cons

      Management (too many and too distant), compensation (very low), rate of turnover (they would rather replace people than give pay raises), lack of raises (I received 1 pay raise in my almost 7 years there although I got reviewed every year and was always a mix of meets expectations and exceeds expectations in the reviews), lack of value placed on employees (when they refer to their employees as resources they really mean it).

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    Viewing 1 - 10 of 2,109 Reviews

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