CompuCom Reviews | Glassdoor

CompuCom Reviews

Updated November 12, 2018
1,567 reviews

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2.7
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Greg Hoogerland
44 Ratings

1,567 Employee Reviews

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Pros
  • "Work life balance can be good working from home you get to manage your time" (in 53 reviews)

  • "Flexible working environment, work-from-home ability, good level of trust," (in 47 reviews)

Cons
  • "No raises or any type of bonuses" (in 153 reviews)

  • "Little to no raises, not even cost of living" (in 41 reviews)

More Pros and Cons

  1. Featured Review

    Helpful (5)

    "They Learned a lot over the last two years and are getting on the right track"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Project Manager in Indian Land, SC
    Current Employee - Project Manager in Indian Land, SC
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at CompuCom full-time (More than 8 years)

    Pros

    The Company has had its pro's and cons. For most of the last two years, the cons have outweighed the pros in a big way. However, despite the best intentions the former CEO and his team could not find a way to really change the downward spiral. This downtrend coupled with a pervasive culture of fear that was overlaid on a top-down lockout on information led to a place that people dreaded to come to work.

    Many of the reviews below are accurate, however, while accurate they are also wrong as the company sits today.

    Today CompuCom is finding its way back. The New President, Greg Hoogerland is that rare find in the executive office. A smart, analytical business man who not only cares about the people who work for him but also seems to understand that the greatest asset his company has is the people who work for him. In just at two months at the helm, the culture of the company has made a u-turn. Gone is the manage by fear and “they are just lucky they have jobs” totalitarian regime, it has been replaced with an environment where people feel empowered to be part of the solution, where collectively we are driving to find the right solutions to return CompuCom to its former glory.

    There is still a lot of damage to fix and fundamentally the business still needs to change to meet the demands of the new digital marketplace we reside in. The difference is that we, the employees of the company now see there is a path forward. We can transform and become a company that not only survives into the future but one that leads the charge and sets the standard for what that future looks like.

    Thank you, Greg, you did something that 4 months ago I would have thought imposable. You restored faith in a company many thoughts was a “dead man” walking. There are more hard days ahead but we, your associates, are with you, we have your back and we will succeed together.

    If you’re looking for a job, take one at CompuCom. This place is going to be special again and you will want to be part of it.

    Cons

    The Company is Transforming to be relevant in the modern IT world. While not a con per say it does make challenging as the transformation causes ripples throughout the company. Benefits are poor as well but there is hope that may change.

    Advice to Management

    Continue the push to be open with your teams. Don't give up on new ideas to fast and above all give people a reason to want to be here. An employee who is unfulfilled will leave and take their skills, ideas, and experience somewhere else.


  2. "Director"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Positive Outlook
    No opinion of CEO

    I worked at CompuCom full-time

    Pros

    Awesome teams and work environment

    Cons

    There were no cons for this

  3. "Good entry level"

    StarStarStarStarStar
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at CompuCom full-time

    Pros

    Good training
    Good entry level position
    Co workers were great

    Cons

    Not alot of room to move up
    Pay raises and reviews never happend


  4. "Desktop Support Analyst"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend

    I worked at CompuCom full-time

    Pros

    I had a very understanding manager when it came to time off and dealing with family matters.

    Cons

    Not much room for growth.
    Pay is low.


  5. Helpful (1)

    "IT Analyst"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - IT Analyst in Louisville, KY
    Current Employee - IT Analyst in Louisville, KY
    Doesn't Recommend
    Positive Outlook
    Approves of CEO

    I have been working at CompuCom full-time (More than 3 years)

    Pros

    Good foot in the door kind of job. You learn the logistics of IT. I would recommend for a job out or college.

    Cons

    Low pay. Not flexible with schedule. Look at you more as a number than a person. Will use you more than praise you if you Excel at the workplace.

    Advice to Management

    Treat the employees that help create good moral for the contracts they are working with more respect and hear their opinion about adjustments to the contract they work on.


  6. "Ok I guess"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Configuration Technician in Paulsboro, NJ
    Former Employee - Configuration Technician in Paulsboro, NJ
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at CompuCom full-time (Less than a year)

    Pros

    Good for getting your foot into the IT door.

    Cons

    Limit your layoffs, Overnight always got (you know what) end of the stick in almost every situation

    Advice to Management

    Understand you have great workers put into horrible conditions. Standing and only standing for 12+ hours a day, no diversity overnight (ethnicity, gender etc) EEO Employer my butt.


  7. "Leadership Listened...Change is Happening"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Senior Director in Fort Mill, SC
    Current Employee - Senior Director in Fort Mill, SC
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at CompuCom full-time (More than a year)

    Pros

    Great to have joined CompuCom recently with the expectation change was on horizon. As of last week, we have a new strategy as well as key changes/additions to the leadership team. Clear that if you don’t embrace change, or you focus just on the “what” and not the “how” you do business, this may not be the environment for you.

    Cons

    Medical benefits are a challenge from a recruiting perspective, however, expect that is under review as the company continues to align with Office Depot.

    Advice to Management

    Continue to stay connected with employees over the next several months to ensure the strategy is taking hold, as well as providing the opportunity to ask questions. In addition, lead by example and help drive the new culture.

  8. "Warehouse Attitude"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Technical Support
    Former Employee - Technical Support
    Doesn't Recommend

    I worked at CompuCom full-time (More than 8 years)

    Pros

    Health benefits were good. Other guys on the team were great to work with.

    Cons

    Management was very tough on their people, and will usually show up at the contracted worksite, when they want to bust your chops about work load, etc...
    Even when you're one of the top workers, knocking out problem tickets above the expected levels... Pay increases were very inconsistant and small.

    Advice to Management

    Be easier on, and more honest with you teams.


  9. "Director"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Neutral Outlook
    No opinion of CEO

    I have been working at CompuCom full-time

    Pros

    Nice place to work while I was there

    Cons

    Going through lots of changes and lay offs


  10. "Horrible Company to work for"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Field Service Technician in Birmingham, AL
    Former Employee - Field Service Technician in Birmingham, AL
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at CompuCom full-time (More than 5 years)

    Pros

    can't give one that would be beneficial

    Cons

    so many to express, low pay, horrible benefits
    and super micro management. If your manger says to you people say I'm a jerk then believe them.

    Advice to Management

    get rid of so many people that see your calls and use the savings for pay increase (I know that must scare management)


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