CompuCom Reviews | Glassdoor

CompuCom Reviews

Updated January 20, 2019
1,599 reviews

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2.7
StarStarStarStarStar
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Recommend to a friend
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Greg Hoogerland
56 Ratings

Employee Reviews

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Pros
  • "Work life balance can be good working from home you get to manage your time" (in 53 reviews)

  • "Flexible working environment, work-from-home ability, good level of trust," (in 48 reviews)

Cons
  • "No raises or any type of bonuses" (in 154 reviews)

  • "Little to no raises, not even cost of living" (in 41 reviews)

More Pros and Cons

  1. Featured Review

    Helpful (7)

    "They Learned a lot over the last two years and are getting on the right track"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Project Manager in Indian Land, SC
    Current Employee - Project Manager in Indian Land, SC
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at CompuCom full-time (More than 8 years)

    Pros

    The Company has had its pro's and cons. For most of the last two years, the cons have outweighed the pros in a big way. However, despite the best intentions the former CEO and his team could not find a way to really change the downward spiral. This downtrend coupled with a pervasive culture of fear that was overlaid on a top-down lockout on information led to a place that people dreaded to come to work.

    Many of the reviews below are accurate, however, while accurate they are also wrong as the company sits today.

    Today CompuCom is finding its way back. The New President, Greg Hoogerland is that rare find in the executive office. A smart, analytical business man who not only cares about the people who work for him but also seems to understand that the greatest asset his company has is the people who work for him. In just at two months at the helm, the culture of the company has made a u-turn. Gone is the manage by fear and “they are just lucky they have jobs” totalitarian regime, it has been replaced with an environment where people feel empowered to be part of the solution, where collectively we are driving to find the right solutions to return CompuCom to its former glory.

    There is still a lot of damage to fix and fundamentally the business still needs to change to meet the demands of the new digital marketplace we reside in. The difference is that we, the employees of the company now see there is a path forward. We can transform and become a company that not only survives into the future but one that leads the charge and sets the standard for what that future looks like.

    Thank you, Greg, you did something that 4 months ago I would have thought imposable. You restored faith in a company many thoughts was a “dead man” walking. There are more hard days ahead but we, your associates, are with you, we have your back and we will succeed together.

    If you’re looking for a job, take one at CompuCom. This place is going to be special again and you will want to be part of it.

    Cons

    The Company is Transforming to be relevant in the modern IT world. While not a con per say it does make challenging as the transformation causes ripples throughout the company. Benefits are poor as well but there is hope that may change.

    Advice to Management

    Continue the push to be open with your teams. Don't give up on new ideas to fast and above all give people a reason to want to be here. An employee who is unfulfilled will leave and take their skills, ideas, and experience somewhere else.


  2. "Challenging work. Making great things possible."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at CompuCom full-time

    Pros

    Lots of interesting challenges to tackle and opportunities if you perform.
    Company strategy is communicated clearly and often.
    CompuCom's clients include some of the largest companies in North America.
    Great new state of the art Corporate Headquarters opens in December 2017.
    CompuCom Cares Day - one day a year you can volunteer - fully paid.
    Highly visible and accessible CEO. He communicates often.

    Cons

    Organizational pace can sometimes feel slow when you need/want to move fast.
    Company insurance is really basic.

    Advice to Management

    Continue focus on culture and the aspects of it that come natural like customer service and integrity. Encourage collaboration. Continue to improve internal communication. Keep us on strategy and don't allow us to go off course and ensure priorities are clear.

  3. "You start and stay at your position"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Configuration Technician
    Former Employee - Configuration Technician
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at CompuCom full-time

    Pros

    People are good to work with for the most part

    Cons

    Management will always tell you you're going to get compensated but you never will. There are people there that have not had a raise for over 10 years.

    Advice to Management

    Do something for your employees.


  4. "Wonderful Company and Manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Field Service Technician in Evansville, IN
    Former Employee - Field Service Technician in Evansville, IN
    Recommends
    Positive Outlook

    I worked at CompuCom full-time (More than a year)

    Pros

    It is a great place to work, my manager was very laid back and very accommodating. The job was a lot of fun, work in different places every day. Not a crazy amount of driving time, usually around 2 hours a day.

    Cons

    First hour of drive time to and from home isn't paid.


  5. "CompuCom Review"

    StarStarStarStarStar
    Current Employee - Portfolio Services Manager in Fort Mill, SC
    Current Employee - Portfolio Services Manager in Fort Mill, SC

    I have been working at CompuCom full-time (More than 10 years)

    Pros

    Flexibility and diverse env for the most part

    Cons

    Lacking growth potential and stability within the Company


  6. "Poor management"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Paulsboro, NJ
    Current Employee - Anonymous Employee in Paulsboro, NJ
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I have been working at CompuCom full-time (More than 5 years)

    Pros

    Overall Compucom is a good company

    Cons

    Poor leadership in the End User Enablement Department

    Advice to Management

    Most of the management team in the End user Enablement department are not good managers, mainly the senior leadership team, they really do not have any people skills, they say things managers should never say and they say these things in front of multiple associates, things that in most companies you would be let go for saying. Human resources is just as bad because they are aware of this but it is never addressed.

    The senior managers make rules but they themselves never have to follow and only make certain individuals follow. Overall Compucom is not a bad company but they really should spend more time getting to know how some of their leaders lead.
    They like to do round table meetings but only pick associates they know will not speak up, and they add managers to the meetings so by doing so they know the associates will not speak the truth.

    A good leader will always make time to listen to any and all associates no matter how big or small their issue or concern is and know when to engage with Human resources.


  7. "New Owners Killing Company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Technologist in Austin, TX
    Former Employee - Technologist in Austin, TX
    Recommends
    Neutral Outlook
    Disapproves of CEO

    I worked at CompuCom full-time (Less than a year)

    Pros

    I felt like someone who mattered
    The bonuses were nice

    Cons

    When Office Depot Bought out CompuCom, everything changed....in a bad way.
    HR fires you on the spot if something happens, no warnings
    My department's commission sucked

    Advice to Management

    Good Luck

  8. "Comp-U-Con"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    Pros

    Pay for training. Great for early twenty-year olds or teens

    Cons

    Been there over 5 years...got 1 raise that was under a $1. When you see a posting from these guys..RUN!

    Advice to Management

    Start valuing your workers...as you may get more productivity from them.


  9. "Good for Entry Level Experience"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Neutral Outlook
    No opinion of CEO

    I have been working at CompuCom full-time

    Pros

    Education Assistance, and Flexibility

    Cons

    Work/Life Balance, Lack of Communication


  10. Helpful (3)

    "Too much pain, too little gain. Not a career"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at CompuCom full-time

    Pros

    You will have a Job

    Cons

    Unreasonable foresight upper management that does not promote growth of the employees.