CompuCom Reviews
58% would recommend to a friend
(2719 total reviews)
Mick Slattery
63% approve of CEO
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Top Review Highlights by Sentiment
Excerpts from user reviews, not authored by Glassdoor
- "The benefits are good and not to expensive and they pay for certifications and school just to name a few things." (in 144 reviews)
- "low pay...company excpects employess to work..off the clock...inventory..calls to customers.." (in 173 reviews)
- "No such thing for compensations for doing a good job; only finger pointing as most managers are good at doing." (in 103 reviews)
Ratings by Demographics
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Found 2,719 of over 3K reviews
Updated Nov 29, 2023
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- 5.0Sep 29, 2023TechCurrent Employee
Pros
Great company to work for
Cons
Nothing bad to really say.
- 4.0Nov 15, 2023PSE Sales and Service AssociateFormer Employee, more than 3 yearsFort Mill, SC
Pros
Lots of women in leadership roles Salary was excellent Benefits were good
Cons
Senior leadership seems to have a hard time deciding on direction of the company
- 2.0Nov 25, 2023Technical Trainer AnalystCurrent Employee, more than 3 yearsAtlanta, GA
Pros
Work from home everyday so no commute, only have to go into office for special projects occasionally.
Cons
Little pay, promotions are not easy to come by, and upper management is disconnected from day to day of job.
- 3.0Nov 20, 2023Program DirectorCurrent Employee, less than 1 yearNewark, NJ
Pros
Lots of well-intentioned managers. New Management has invigorated company sales and operations team
Cons
Current management very reliant on homegrown spreadsheets and manual processes
- 3.0Nov 20, 2023Sales RepresentativeFormer Employee, more than 1 yearFort Mill, SC
Pros
Good tecnologist to help you sell
Cons
Keep losing people to competition
- 2.0Nov 8, 2023Account ExecutiveFormer Employee, more than 3 yearsFort Mill, SC
Pros
A lot of good people to work with
Cons
Losing a lot of clients due to degradation of service, leadership approach is to offset revenue loss by cost reductions
3 - 1.0May 17, 2023ConsultantCurrent Employee, more than 8 yearsCharlotte, NC
Pros
You will learn a lot, since you will sign up for one job, but will then be expected to perform 3-5 jobs, without an increase or change in title. Drinking out of a firehose builds character and prepares you for your next normal work environment. After you are done with CC, you will be proud of your resilience and bounceback, being in such a toxic environment.
Cons
Leadership is ill-equipped to lead. Especially the C-Suite. Empathy is lacking and CC has the wrong people leading the organization. It is astounding how immature the operating committee is, segregated by what one side calls "The Mean Girls". Integrity is lacking in leadership, and if you call someone out for their lack of it, be prepared to be bullied and harassed until you resign. They toe the line of constructive dismissal and will do everything to push you out the door. It's a bait and switch when you sign on with Compucom. You sign up for one job, but then, as they struggle to make ends meet, they do not backfill roles and you end up doing multiple roles, without an increase, title change or even a thank you. And there is no external Ombudsman to report concerns to, so if it's someone at the Executive level that you want to report, without fear of reprisal - forget about it.
5 - 1.0Oct 5, 2023Field Service TechnicianFormer Employee, less than 1 yearPortland, OR
Pros
You get lots of certifications and travel in your area.
Cons
Sounded great when I started. M-F 9-5, great territory. One month in, 12-9, Tues-Sat, plus on call, and a horrible territory, basically a total lie. They brag about billion dollar deals and yet wont pay you the federal suggested mileage rate. Many times you are on your own, even on the first time you are doing a job type. One of the guys had been there 7 yrs, a manager, was up to $23 an hr. I left and made almost double in the same field, without needing to travel Oh and with actual benefits! Was told Id never be made a permanent employee and get benefits
1 - 4.0Oct 20, 2023Field Service TechnicianCurrent Employee, more than 1 yearChicago, IL
Pros
Entry level is easy to get into
Cons
Pay may be lower than prevailing
- 2.0Oct 5, 2023Configuration TechnicianFormer Employee, more than 1 yearPaulsboro, NJ
Pros
Some of the people i met there i have become friends with for life.
Cons
working long hours in a windowless warehouse on hard concrete floors while unable to have your phone on you for any reason whatsoever. No career progression is possible while raises were out of the question. The company was bought and sold 3 separate times while i was employed as everyone tried playing hot potato with it.
CompuCom Reviews FAQs
CompuCom has an overall rating of 3.3 out of 5, based on over 3,204 reviews left anonymously by employees. 58% of employees would recommend working at CompuCom to a friend and 47% have a positive outlook for the business. This rating has decreased by -3% over the last 12 months.
58% of CompuCom employees would recommend working there to a friend based on Glassdoor reviews. Employees also rated CompuCom 3.5 out of 5 for work life balance, 3.4 for culture and values and 3.2 for career opportunities.
According to reviews on Glassdoor, employees commonly mention the pros of working at CompuCom to be management, career development, benefits and the cons to be senior leadership, culture.
