Give your best and we'll treat you like the rest. - Technical Support Specialist CompuCom Employee Review

2.0
Nov 12, 2012
Recommend
CEO approval
Business Outlook

Pros

Above average pay for outsourced help desk work. The benefits and company perks are on par with what is common in the technical support field. Within your own team, you're typically treated like family.

Cons

Stats are placed far above customer service. Teams are highly territorial. Upper management is big on oppressive intimidation. Work/life balance is non-existent. Hard work and effort are rarely rewarded.

Explore other reviews about CompuCom

5.0
May 2, 2025
Recommend
CEO approval
Business Outlook

Pros

Solid. Honestly no complaints. But always continue to improve

Cons

Can include working in the warehouse which isn’t technical at all

1
3.0
Jul 3, 2026
Recommend
CEO approval
Business Outlook

Pros

Management is very nice, contract client was good

Cons

low pay, benefits expensive and not very good. PTO was low. Benefits included paid holidays but my contract was at a university and a lot of holidays did not count, including Juneteenth and Martin Luther King day. Also had to use PTO during winter break, which ate up most of my PTO every year.

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