Great starter job... but not much else - Technical Support Analyst CompuCom Employee Review

2.0
Dec 10, 2012
Recommend
CEO approval
Business Outlook

Pros

Overtime if desired. Day goes quickly due to workload. Local management is very flexible as long as you don't screw them over on your work quality.

Cons

Under paid for overly qualified. Company routinely over promises on contracts to win them, when only 10-15% of the work force can acheive that level of service/technical savvy. Don't expect to move up the ladder, you'll quickly realize that while promotion from within is a standard here. There are a LOT of lifers ahead of you. Benefits are awful, they are geared towards hoping you have better benefits elsewhere. 70/30 PPO's can't be backed up with subpar salaries, especially with a family.

Explore other reviews about CompuCom

5.0
May 2, 2025
Recommend
CEO approval
Business Outlook

Pros

Solid. Honestly no complaints. But always continue to improve

Cons

Can include working in the warehouse which isn’t technical at all

1
3.0
Jul 3, 2026
Recommend
CEO approval
Business Outlook

Pros

Management is very nice, contract client was good

Cons

low pay, benefits expensive and not very good. PTO was low. Benefits included paid holidays but my contract was at a university and a lot of holidays did not count, including Juneteenth and Martin Luther King day. Also had to use PTO during winter break, which ate up most of my PTO every year.

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