HelpDesk Analyst - Help Desk Analyst\Subject Matter Expert CompuCom Employee Review

3.0
Jul 14, 2015
Recommend
CEO approval
Business Outlook

Pros

Great for entry level service desk. Compucom will pay for Certifications and give the experience to start you off on your career. most shifts are M-F which is also nice

Cons

Since Compucom was bought out, there have been no raises, no bonuses and they are eliminated more positions than they are creating. Any kind of raise is required to go through a "compensation committee" which consists of the CEO, CFO, and other higher ups that you have never met. they have not approved any cost of living/merit raises since my employment start in 01/2013

Explore other reviews about CompuCom

5.0
May 2, 2025
Recommend
CEO approval
Business Outlook

Pros

Solid. Honestly no complaints. But always continue to improve

Cons

Can include working in the warehouse which isn’t technical at all

1
2.0
Jun 29, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Coworkers, exposure to different areas of IT, decent pay

Cons

No support from upper management, working with skeleton crews on multiple projects at once, 1-on-1s felt like a waste of time, annual raises were not competitive

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