Concentrix SUCKS!!! - Senior Advisor Concentrix Employee Review

1.0
Jun 1, 2017
Recommend
CEO approval
Business Outlook

Pros

Nothing to say here I have tried to think it over and there are no positives

Cons

your a number and treated as such, you're forced into positions you neither want nor can you excel at. Your not offered any reasonable benefits beyond the standard ones you can receive at any job. Your pay is never correct. God forbid you owe any debts out there because they do give your information to collection agencies beyond what is legally required for them to do so. They expect you to preform work related tasks during your "off time", Specifically doing their IT work on THIER computer for THEM without pay. If you end up having to call THIER help desk you only get paid for the first 45 min of time when your on hold and when that hold time exceeds two hours they expect you to go unpaid. Even though your dealing with THIER systems. Your just a number and they really don't want to know what you think or their feedback. They expect you to "follow orders" and when it does not go their way they punish you

Explore other reviews about Concentrix

5.0
Jun 5, 2026
Recommend
CEO approval
Business Outlook

Pros

A lot of great people with tremendous learning opportunities. My program is 24x7 so if willing to work nights and weekends, you can earn a higher rate of pay. Never boring and a lot to learn which works well for me!

Cons

Things can be very fast paced. Some people feel overwhelmed because there is a lot to learn.

3.0
Jun 28, 2026
Recommend
CEO approval
Business Outlook

Pros

The people and team leads are nice for where I work.

Cons

For a new contract no one really knows a lot about the retailer. We are told one thing in training now other people coming in are told something else. The benefits are strange. They have medical dental and vision. But, they have no sick time at all? No vacation the pto is accrued which is fine but let’s say you need to see a doctor you can’t use it because you have to put in 2 weeks in advance? You get points for anything and everything under the sun? That I don’t understand. I worked through the years for a lot of companies and third party retailers and it was never like that. I just think no federal holiday time off is not so good especially if it’s a religious kind of holiday a family holiday.

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