Find another company unless your desperate for work - Online Sales Representative Concentrix Employee Review

1.0
Feb 23, 2018
Recommend
CEO approval
Business Outlook

Pros

Work from home position. If you need a job to fill in your finances until you get a better opportunity.

Cons

From the start the recruiters will tell you about bonus and compensation that does not exist.... I was told there was a commission package and after being with the company for x amount of time I would have a review and raise based on performance. I have now been with the company for 10 months and was recently told there are no reviews and raises. Low Pay, you must make sure they are paying your state minimum because they will give only $10per hour unless you bring this to their attention and theres constant payroll errors they don't fix until the next pay period so to bad so sad if you have bills to pay...W2's are issued incorrectly just to get them out by IRS deadline and to buy company more time to obtain state tax id numbers and needed information to issue corrected W2..... As an employee you have no support, if something goes wrong with the system to bad so sad your out of work until they get around to sending another and you will not be compensated for the time you were out due to their systems. You are not allowed to directly speak to HR or payroll. Company has no shame in being dishonest with employees and not taking responsibility for issues that arise.

Explore other reviews about Concentrix

5.0
May 20, 2026
Recommend
CEO approval
Business Outlook

Pros

Culture, career growth, leadership support and benefits are just a few of the pros.

Cons

I don’t have cons to share. I’ve been with the company for 15+ years.

2.0
Jun 3, 2026
Recommend
CEO approval
Business Outlook

Pros

Decent Pay and benefits . Trainers prepare you for basic work

Cons

They have Team Leaders and product experts. Some Team leaders are great, my was not, I was supposed to be coached on a regular basis, for four months I received no coaching. My coach only got involved if something could negatively could affect their Stats. I asked for more training several times, the 2nd time I asked, she transferred me to her supervisor instead of answering my question. Products Experts were helpful but sometimes had completely different answers to the same question. There was this ongoing training that you could request to join. I stopped going when they repeatedly taught the opposite of some the companies Zero Tolerance policies. When i brought it up with their supervisor I never recieved a reply.

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