Find another company unless your desperate for work - Online Sales Representative Concentrix Employee Review

1.0
Feb 23, 2018
Recommend
CEO approval
Business Outlook

Pros

Work from home position. If you need a job to fill in your finances until you get a better opportunity.

Cons

From the start the recruiters will tell you about bonus and compensation that does not exist.... I was told there was a commission package and after being with the company for x amount of time I would have a review and raise based on performance. I have now been with the company for 10 months and was recently told there are no reviews and raises. Low Pay, you must make sure they are paying your state minimum because they will give only $10per hour unless you bring this to their attention and theres constant payroll errors they don't fix until the next pay period so to bad so sad if you have bills to pay...W2's are issued incorrectly just to get them out by IRS deadline and to buy company more time to obtain state tax id numbers and needed information to issue corrected W2..... As an employee you have no support, if something goes wrong with the system to bad so sad your out of work until they get around to sending another and you will not be compensated for the time you were out due to their systems. You are not allowed to directly speak to HR or payroll. Company has no shame in being dishonest with employees and not taking responsibility for issues that arise.

Explore other reviews about Concentrix

5.0
Jul 3, 2026
Recommend
CEO approval
Business Outlook

Pros

- Weekly coaching with your direct superviosor - open communication for any change in schedules - opportunity to move up or change positions

Cons

- low PTO accruance per paycheck - haven't run into many cons yet

3.0
Jun 28, 2026
Recommend
CEO approval
Business Outlook

Pros

The people and team leads are nice for where I work.

Cons

For a new contract no one really knows a lot about the retailer. We are told one thing in training now other people coming in are told something else. The benefits are strange. They have medical dental and vision. But, they have no sick time at all? No vacation the pto is accrued which is fine but let’s say you need to see a doctor you can’t use it because you have to put in 2 weeks in advance? You get points for anything and everything under the sun? That I don’t understand. I worked through the years for a lot of companies and third party retailers and it was never like that. I just think no federal holiday time off is not so good especially if it’s a religious kind of holiday a family holiday.

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