It is not worth your mental health - Anonymous employee Concentrix Employee Review

2.0
Dec 30, 2018
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Very few pros; if you relocate from somewhere else they help you with accommodation, NIN, and stuff. That's it

Cons

Pay is awful. They raise only if the government wants. They will always ask you more and more to do for the same money, You are controlled everywhere you go, you cannot even go to the toilet in peace or someone will come up to you asking what you've been doing. Management is absolutely poor; they are just society leftovers feeling they have some sort of importance. All members are absolutely insane. It doesn't matter what you know but who you know. Nepotism everywhere If you are an agent, you will be controlled. If you are a manager you can afford yourself to spend your day doing nothing. No one will care about

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5.0
May 20, 2026
Recommend
CEO approval
Business Outlook

Pros

Culture, career growth, leadership support and benefits are just a few of the pros.

Cons

I don’t have cons to share. I’ve been with the company for 15+ years.

3.0
Jun 28, 2026
Recommend
CEO approval
Business Outlook

Pros

The people and team leads are nice for where I work.

Cons

For a new contract no one really knows a lot about the retailer. We are told one thing in training now other people coming in are told something else. The benefits are strange. They have medical dental and vision. But, they have no sick time at all? No vacation the pto is accrued which is fine but let’s say you need to see a doctor you can’t use it because you have to put in 2 weeks in advance? You get points for anything and everything under the sun? That I don’t understand. I worked through the years for a lot of companies and third party retailers and it was never like that. I just think no federal holiday time off is not so good especially if it’s a religious kind of holiday a family holiday.

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