Don't work here, it's toxic. - Anonymous employee Concentrix Employee Review

1.0
Jan 20, 2019
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Fellow employees are awesome to work with.

Cons

Attendance policy doesn't allow for illness. They are too quick to fire based on attendance in order to meet a metric They keep on repeating that there is a contract saying that we were available 24/7. No work- life balance. If you book a vacation, they approve each separate day so if you are out of town, you are expected to show up for the day that was not approved then resume your vacation. They think they own their employees. There's alot of negative feedback, very little positive feedback. Supervisors are poorly trained. Trainers are poorly trained. They cut hours around Christmas time They force overtime by adding on your schedule in a sneaky way. If you don't work your extra hour or two then they start removing attendance points. The building always had a funny smell and management doesn't care. Any praise is superficial. They are morally bankrupt

Explore other reviews about Concentrix

5.0
Jul 3, 2026
Recommend
CEO approval
Business Outlook

Pros

- Weekly coaching with your direct superviosor - open communication for any change in schedules - opportunity to move up or change positions

Cons

- low PTO accruance per paycheck - haven't run into many cons yet

3.0
Jun 28, 2026
Recommend
CEO approval
Business Outlook

Pros

The people and team leads are nice for where I work.

Cons

For a new contract no one really knows a lot about the retailer. We are told one thing in training now other people coming in are told something else. The benefits are strange. They have medical dental and vision. But, they have no sick time at all? No vacation the pto is accrued which is fine but let’s say you need to see a doctor you can’t use it because you have to put in 2 weeks in advance? You get points for anything and everything under the sun? That I don’t understand. I worked through the years for a lot of companies and third party retailers and it was never like that. I just think no federal holiday time off is not so good especially if it’s a religious kind of holiday a family holiday.

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