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      Concentrix

      Engaged Employer

      Concentrix reviews

      RUN AS FAST AS YOU CAN - Customer Service Representative I Concentrix Employee Review

      1.0
      Jan 30, 2019
      Customer service representative i
      Recommend
      CEO approval
      Business Outlook

      Pros

      None that I could think of

      Cons

      Terrible place to work. If you have an issue with a supervisor, and bring it to HR you will be retaliated against. No formal weekly coachings or lunch/break schedule to go by. They will "forget" to send you to lunch but if you go on your own you will be yelled at. (Literally). Their version of coaching you is yelling at you (literally yelling) from their desk trying to embarrass you in front of the whole floor. I worked for their client Mondelez International, so can't speak for any other programs they have. Very inhumane place to work.

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      5.0
      Jul 3, 2026
      Advisor
      Recommend
      CEO approval
      Business Outlook

      Pros

      - Weekly coaching with your direct superviosor - open communication for any change in schedules - opportunity to move up or change positions

      Cons

      - low PTO accruance per paycheck - haven't run into many cons yet

      3.0
      Jun 28, 2026
      Customer service representative
      Recommend
      CEO approval
      Business Outlook

      Pros

      The people and team leads are nice for where I work.

      Cons

      For a new contract no one really knows a lot about the retailer. We are told one thing in training now other people coming in are told something else. The benefits are strange. They have medical dental and vision. But, they have no sick time at all? No vacation the pto is accrued which is fine but let’s say you need to see a doctor you can’t use it because you have to put in 2 weeks in advance? You get points for anything and everything under the sun? That I don’t understand. I worked through the years for a lot of companies and third party retailers and it was never like that. I just think no federal holiday time off is not so good especially if it’s a religious kind of holiday a family holiday.

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