Treat employees more fairly - Product Specialist Concentrix Employee Review

2.0
Apr 14, 2019
Recommend
CEO approval
Business Outlook

Pros

Good pay, benefits are decent

Cons

Get written up for things far outside your control and lose promotion eligibility for it. I have worked here for over a year and got written up when I lost my internet due to inclement weather. That was after a year of working here with no behavior issues, no attendance issues or anything. I then find out this verbal warning barred me from getting any promotions and doesn't fall off my record for a year. Poor policy and leadership in my mind that caused that to happen. I know several other co-workers are afraid of having outages or tech issues at the expense of getting written up or terminated. Really affects your performance when you realize things that are not your fault can get you in trouble even if you were a model employee

Explore other reviews about Concentrix

5.0
Jul 3, 2026
Recommend
CEO approval
Business Outlook

Pros

- Weekly coaching with your direct superviosor - open communication for any change in schedules - opportunity to move up or change positions

Cons

- low PTO accruance per paycheck - haven't run into many cons yet

3.0
Jun 28, 2026
Recommend
CEO approval
Business Outlook

Pros

The people and team leads are nice for where I work.

Cons

For a new contract no one really knows a lot about the retailer. We are told one thing in training now other people coming in are told something else. The benefits are strange. They have medical dental and vision. But, they have no sick time at all? No vacation the pto is accrued which is fine but let’s say you need to see a doctor you can’t use it because you have to put in 2 weeks in advance? You get points for anything and everything under the sun? That I don’t understand. I worked through the years for a lot of companies and third party retailers and it was never like that. I just think no federal holiday time off is not so good especially if it’s a religious kind of holiday a family holiday.

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