Culture Lost, All talking, No working - Anonymous employee Concentrix Employee Review

1.0
Jul 4, 2019
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Lots of leaves, at least 20 days/year Global secondment opportunity

Cons

No proper promotion process, all in black box and very subjective Too many showing off but none of them really working: very political, people choose to see whatever they want to see and simply ignore what's black and white in the document Salary pax below market level No bonus system: the success of the company/project is not relevant to the employees The interview is very messy nowadays: e. g. interviewer doesn't have tech knowledge but asks general questions during tech interview.

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Concentrix Response
6y
Thanks for your feedback. Although I love responding to the positive reviews here, it’s also incredibly important to know when someone has not had a good experience. Regarding promotions, Tigerspike has long history of both promoting people up through our roles and offering opportunities to broaden or switch roles into other areas. This is very much an ongoing situation with every employee, which is supported by regular 1-to-1’s with line managers to keep track of a person’s aspirations and to support them in getting them where they want to be. Of course, promotions are not always possible if there’s not a suitable role open to promote into, so (just like anywhere else) there’s never a guarantee of an immediate move. In your case, if you feel that you’ve not been the support I’ve described above then I’d urge you to reach out to one of your office’s senior leadership team - or me (our open culture means I’m happy to talk to anyone about their issues). If we know the detail then we can help!

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5.0
May 20, 2026
Recommend
CEO approval
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Pros

Culture, career growth, leadership support and benefits are just a few of the pros.

Cons

I don’t have cons to share. I’ve been with the company for 15+ years.

4.0
May 8, 2026
Recommend
CEO approval
Business Outlook

Pros

Great Teamwork within the company Training was efficient Loved working with a diverse population The point system for absences was decent There were incentives around Christmas time and it was fun and engaging You were able to question your QA and could change the outcome if they missed something

Cons

The companies benefits were expensive If there were issues with your internet you would have to take a point even though beyond your control The surveys were from customers and sometimes you can’t make all customers happy and it was added into your QA which you have no control over The shift bidding every 3 months made things stressful, especially when you couldn’t work that schedule given It was difficult to schedule off for holidays and sometimes had no choice but to work nearly all of them because they don’t have holidays off

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