Some sites are significantly better than others - Operations Manager Concentrix Employee Review

4.0
Aug 19, 2019
Recommend
CEO approval
Business Outlook

Pros

Great work employees, nice employee assistance program, Watertown site had much more experience and fun than Wichita, KS.

Cons

Bad pay, poor site leadership, poor relationship management, low pay, no direction. Hopefully the new site leader turns things around. 7 in 9 years is a bit crazy. Watertown was not this bad with site leadership

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Concentrix Response
6y
Thank you for taking time out of your day to leave this review. We always appreciate feedback as it helps us improve the ways we take care of our Concentrix family. From the sound of your concerns, it's evident you feel you were not fully taken care of by our leadership teams during your time at Concentrix, and that is unfortunate and really not indicative of the direction we want to be moving in. Please know that all feedback is helpful and is shared with our teams to make sure we stay a great place to work.

Explore other reviews about Concentrix

5.0
Jul 3, 2026
Recommend
CEO approval
Business Outlook

Pros

- Weekly coaching with your direct superviosor - open communication for any change in schedules - opportunity to move up or change positions

Cons

- low PTO accruance per paycheck - haven't run into many cons yet

3.0
Jun 28, 2026
Recommend
CEO approval
Business Outlook

Pros

The people and team leads are nice for where I work.

Cons

For a new contract no one really knows a lot about the retailer. We are told one thing in training now other people coming in are told something else. The benefits are strange. They have medical dental and vision. But, they have no sick time at all? No vacation the pto is accrued which is fine but let’s say you need to see a doctor you can’t use it because you have to put in 2 weeks in advance? You get points for anything and everything under the sun? That I don’t understand. I worked through the years for a lot of companies and third party retailers and it was never like that. I just think no federal holiday time off is not so good especially if it’s a religious kind of holiday a family holiday.

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