Avoid if you can, you will end up depressed - Sales Consultant Concentrix Employee Review

2.0
Aug 11, 2020
Recommend
CEO approval
Business Outlook

Pros

Not that much pros in the end. Canteen was good and the chairs are nice. Had a really great start within my first contract.

Cons

Really low salary. (Can be good if you are friend with the management and can get the bonus) No opportunity to go further and grow within the company if you are not a local or a good friend of the management. No support from management, almost non existent, pref to focus on their gossip about agents. Constant pressure. Loads of favouritism. Scholar and childish environment (Everything is forbidden and they will make sure you don’t have too much fun, if yes, forbidden). Stressful and depressing environment with low concern about your mental health.

Explore other reviews about Concentrix

5.0
Jun 5, 2026
Recommend
CEO approval
Business Outlook

Pros

A lot of great people with tremendous learning opportunities. My program is 24x7 so if willing to work nights and weekends, you can earn a higher rate of pay. Never boring and a lot to learn which works well for me!

Cons

Things can be very fast paced. Some people feel overwhelmed because there is a lot to learn.

3.0
Jun 10, 2026
Recommend
CEO approval
Business Outlook

Pros

Paid training Always hiring Occasional snacks Some managers are cool

Cons

Lie about base pay and pay structure Most bonus pay is tied to surveys so things outside of your control will screw you. (i.e. customer asking for something your not allowed to do so they rate you badly on the survey.) Office politics and some terrible managers that will go out of their way to get you in trouble.(i.e. You had a technical issue during a call and had to disconnect[not uncommon thing] and they'll bring it up with upper management acting like you hung up for no reason. Schedule will change constantly and often little notice. -Mandatory hour cuts and overtime within 2 weeks of each other -Schedule can shift from M-F 8 to 5 to Thursday to Monday 1 to 10. HR will lead you on about opportunities in other departments but they never actually open for you.

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