Great Job but bad management - Anonymous employee Concentrix Employee Review

1.0
Feb 27, 2021
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Free food Good colleague Nice office Big locker Strategic location

Cons

Management didn't care about staff welfare Management reduce MC to 8 days during pandemic AL oftenly got cancelled last minute Bad leadership always use threat like warning letter and PIP to ensure staff achieve daily KPI. Must fill in a form and inform everyone in group chat if you want to go toilet. I was offer a bonus during my hiring, when asked the HR few months after hired, HR said they mistakenly offer me the said bonus. And your school canteen food taste way better than their free food No exit interview even when you leave the company

Explore other reviews about Concentrix

5.0
Jul 3, 2026
Recommend
CEO approval
Business Outlook

Pros

- Weekly coaching with your direct superviosor - open communication for any change in schedules - opportunity to move up or change positions

Cons

- low PTO accruance per paycheck - haven't run into many cons yet

3.0
Jun 28, 2026
Recommend
CEO approval
Business Outlook

Pros

The people and team leads are nice for where I work.

Cons

For a new contract no one really knows a lot about the retailer. We are told one thing in training now other people coming in are told something else. The benefits are strange. They have medical dental and vision. But, they have no sick time at all? No vacation the pto is accrued which is fine but let’s say you need to see a doctor you can’t use it because you have to put in 2 weeks in advance? You get points for anything and everything under the sun? That I don’t understand. I worked through the years for a lot of companies and third party retailers and it was never like that. I just think no federal holiday time off is not so good especially if it’s a religious kind of holiday a family holiday.

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