Mixed experience. . Good colleagues failed management. - Senior Practitioner Concentrix Employee Review

2.0
Jun 28, 2014
Recommend
CEO approval
Business Outlook

Pros

Nothing specifically, they offer a competitive package on papers only, in real you get much lesser then promised.

Cons

Poor management, almost torturous shifts (you may have a shift that starts at 2.30 am and you will be picked at 12.30 from your home) shifts changes every month definitely tough on health , you are expected to stretch do an OT almost everyday whether you want it or not. Dirty washroom bad food even after paying, managers can't even communicate in decent English, these are those ppl who have stayed for 8-9 years and crawled their way up on the hierarchy and surely do not posses any managerial skills.

Explore other reviews about Concentrix

5.0
Jul 3, 2026
Recommend
CEO approval
Business Outlook

Pros

- Weekly coaching with your direct superviosor - open communication for any change in schedules - opportunity to move up or change positions

Cons

- low PTO accruance per paycheck - haven't run into many cons yet

3.0
Jun 28, 2026
Recommend
CEO approval
Business Outlook

Pros

The people and team leads are nice for where I work.

Cons

For a new contract no one really knows a lot about the retailer. We are told one thing in training now other people coming in are told something else. The benefits are strange. They have medical dental and vision. But, they have no sick time at all? No vacation the pto is accrued which is fine but let’s say you need to see a doctor you can’t use it because you have to put in 2 weeks in advance? You get points for anything and everything under the sun? That I don’t understand. I worked through the years for a lot of companies and third party retailers and it was never like that. I just think no federal holiday time off is not so good especially if it’s a religious kind of holiday a family holiday.

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