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      Concentrix

      Engaged Employer

      Concentrix reviews

      Stay Away - Contact Center Agent I Concentrix Employee Review

      1.0
      Apr 8, 2021
      Contact center agent i
      Recommend
      CEO approval
      Business Outlook

      Pros

      Money, only thing nothing else

      Cons

      The company clearly does not care about your health. It will do anything to maximize their profits of your body. There is a reason they are looking for people abroad. People in general just leave the company because it is managed so poorly. And those that still work there, are looking for something else. HR is a mess. Seriously, if you are still reading only come here for the money. All the other things are poorly managed and a joke. I have never seen a company run so horribly as this. Pretty much the perfect example of the Infinite monkey theorem. But hey, you can say all you want here, and they won't listen. They have a reactive attitude to anything concerning employees. The only people they listen to is the clients of their projects. If they say jump, the managers are asking how high. If you have any self respect, please do not join this company. There are better options.

      avatar
      Concentrix Response
      5y
      Hello dear colleague, thank you for your evaluation, which makes us very thoughtful. It's sad to hear that you obviously do not feel comfortable with us. As a company we believe in the fair and equitable treatment of all staff at all times. I would urge you to reach out to your local People Solutions Partner to discuss this matter furtherfor more information. Thank you again for taking the time to submit your feedback. We wish you all the best! Lisa, Marketing

      Explore other reviews about Concentrix

      5.0
      Jul 3, 2026
      Advisor
      Recommend
      CEO approval
      Business Outlook

      Pros

      - Weekly coaching with your direct superviosor - open communication for any change in schedules - opportunity to move up or change positions

      Cons

      - low PTO accruance per paycheck - haven't run into many cons yet

      3.0
      Jun 28, 2026
      Customer service representative
      Recommend
      CEO approval
      Business Outlook

      Pros

      The people and team leads are nice for where I work.

      Cons

      For a new contract no one really knows a lot about the retailer. We are told one thing in training now other people coming in are told something else. The benefits are strange. They have medical dental and vision. But, they have no sick time at all? No vacation the pto is accrued which is fine but let’s say you need to see a doctor you can’t use it because you have to put in 2 weeks in advance? You get points for anything and everything under the sun? That I don’t understand. I worked through the years for a lot of companies and third party retailers and it was never like that. I just think no federal holiday time off is not so good especially if it’s a religious kind of holiday a family holiday.

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