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We are sorry that you are having a bad experience, but would like to address what you have provided. Concentrix Innovation Labs is a technology startup backed by a world leader in Customer Experience (CX) services that aims to power the greatest customer experiences globally. We build software products & platforms that enhances CX for the world’s best brands.
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The people and team leads are nice for where I work.
Cons
For a new contract no one really knows a lot about the retailer. We are told one thing in training now other people coming in are told something else. The benefits are strange. They have medical dental and vision. But, they have no sick time at all? No vacation the pto is accrued which is fine but let’s say you need to see a doctor you can’t use it because you have to put in 2 weeks in advance? You get points for anything and everything under the sun? That I don’t understand. I worked through the years for a lot of companies and third party retailers and it was never like that. I just think no federal holiday time off is not so good especially if it’s a religious kind of holiday a family holiday.