Management Experience - Director of Delivery Concentrix Employee Review

2.0
Aug 10, 2022
Recommend
CEO approval
Business Outlook

Pros

This is for PK/ProKarma before merger with Concentrix 1. Good Talent Acquisition/recruitment team with faster onboarding 2. Experience with my team and customer was great

Cons

1. Incompetent sales/account managers create a political environment to put delivery leaders down. They have ability or influence to say black as white and EVP supports the claim. Extremely surprising to see how such incompetent PK account managers survive just by wining & dining with customer without any domain/technology/account management/sales knowledge. Exec management follows halo effect without proper due diligence 2. Upward management is given more priority than merit, prior experience and competency 3. Bad and very political management workplace experience at PK.

Explore other reviews about Concentrix

5.0
May 20, 2026
Recommend
CEO approval
Business Outlook

Pros

Culture, career growth, leadership support and benefits are just a few of the pros.

Cons

I don’t have cons to share. I’ve been with the company for 15+ years.

2.0
Jun 3, 2026
Recommend
CEO approval
Business Outlook

Pros

Decent Pay and benefits . Trainers prepare you for basic work

Cons

They have Team Leaders and product experts. Some Team leaders are great, my was not, I was supposed to be coached on a regular basis, for four months I received no coaching. My coach only got involved if something could negatively could affect their Stats. I asked for more training several times, the 2nd time I asked, she transferred me to her supervisor instead of answering my question. Products Experts were helpful but sometimes had completely different answers to the same question. There was this ongoing training that you could request to join. I stopped going when they repeatedly taught the opposite of some the companies Zero Tolerance policies. When i brought it up with their supervisor I never recieved a reply.

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