Poor management, zero trust for this company - Sales Representative Concentrix Employee Review

1.0
Feb 23, 2023
Recommend
CEO approval
Business Outlook

Pros

Home office was good. The previous director promised us to stay home as long as we wish, but the new one wants us to work from the office.

Cons

You cannot really trust this company. They lied to us so many times, for example about home office, bonuses etc. The bonus structure is unclear and gives them chances to manipulate. Poor and unprofessional management, starting from team leads and ending with directors.

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Concentrix Response
3y
Thank you for leaving this review for us. We really need to hear about the things that staff feel are going great, and also what they think could make our staff experience better. [ADDRESS REVIEW ISSUES]. At Concentrix, we are constantly looking for ways to improve the way we serve our staff, so we appreciate this feedback. If you have any other suggestions about things you'd like to see done a bit differently feel free to send us an email at employer.brand@concentrix.com and we can pass on your feedback to the right person for you.

Explore other reviews about Concentrix

5.0
Jun 5, 2026
Recommend
CEO approval
Business Outlook

Pros

A lot of great people with tremendous learning opportunities. My program is 24x7 so if willing to work nights and weekends, you can earn a higher rate of pay. Never boring and a lot to learn which works well for me!

Cons

Things can be very fast paced. Some people feel overwhelmed because there is a lot to learn.

3.0
Jun 28, 2026
Recommend
CEO approval
Business Outlook

Pros

The people and team leads are nice for where I work.

Cons

For a new contract no one really knows a lot about the retailer. We are told one thing in training now other people coming in are told something else. The benefits are strange. They have medical dental and vision. But, they have no sick time at all? No vacation the pto is accrued which is fine but let’s say you need to see a doctor you can’t use it because you have to put in 2 weeks in advance? You get points for anything and everything under the sun? That I don’t understand. I worked through the years for a lot of companies and third party retailers and it was never like that. I just think no federal holiday time off is not so good especially if it’s a religious kind of holiday a family holiday.

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