Grit - Senior Team Leader Operations Concentrix Employee Review

5.0
Aug 3, 2023
Recommend
CEO approval
Business Outlook

Pros

A lot of opportunities to grow professionally. Yearly Merit Increase. More systematic in terms of compensation and benefits, good that we have something like Workday because I didn't have that sort when I was with my previous employer (no visibility). I like Solvnow for Non-IT related concerns.

Cons

Trainings are mostly online. It's still best if Leaders will attend workshops and seminars/trainings that are held in a specific venue along with others. There are very few gatherings to recognize people in a monthly basis. More often, it is held per account hence not exposed to other colleagues from different LOBs.

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Concentrix Response
2y
Thank you for this kind yet constructive review. We really value feedback like this because it gives us a clear view of what we can do to make Concentrix a better company for its staff members. Thanks for all you've done on the Concentrix team for the past 4+ years! We're very grateful.

Explore other reviews about Concentrix

5.0
Jul 3, 2026
Recommend
CEO approval
Business Outlook

Pros

- Weekly coaching with your direct superviosor - open communication for any change in schedules - opportunity to move up or change positions

Cons

- low PTO accruance per paycheck - haven't run into many cons yet

3.0
Jun 28, 2026
Recommend
CEO approval
Business Outlook

Pros

The people and team leads are nice for where I work.

Cons

For a new contract no one really knows a lot about the retailer. We are told one thing in training now other people coming in are told something else. The benefits are strange. They have medical dental and vision. But, they have no sick time at all? No vacation the pto is accrued which is fine but let’s say you need to see a doctor you can’t use it because you have to put in 2 weeks in advance? You get points for anything and everything under the sun? That I don’t understand. I worked through the years for a lot of companies and third party retailers and it was never like that. I just think no federal holiday time off is not so good especially if it’s a religious kind of holiday a family holiday.

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