Oct 26, 2023
Concentrix Response
2yThank you for your review, we hope you feel comfortable to continue to share feedback throughout your career at Concentrix + Webhelp so that we can grow with you.
Explore other reviews about Concentrix
5.0
Jun 5, 2026
Current employee, more than 10 years
Greenville, SC
Recommend
CEO approval
Business Outlook
Pros
A lot of great people with tremendous learning opportunities. My program is 24x7 so if willing to work nights and weekends, you can earn a higher rate of pay. Never boring and a lot to learn which works well for me!
Cons
Things can be very fast paced. Some people feel overwhelmed because there is a lot to learn.
3.0
Jun 10, 2026
Former employee, less than 1 year
Orlando, FL
Recommend
CEO approval
Business Outlook
Pros
Paid training Always hiring Occasional snacks Some managers are cool
Cons
Lie about base pay and pay structure Most bonus pay is tied to surveys so things outside of your control will screw you. (i.e. customer asking for something your not allowed to do so they rate you badly on the survey.) Office politics and some terrible managers that will go out of their way to get you in trouble.(i.e. You had a technical issue during a call and had to disconnect[not uncommon thing] and they'll bring it up with upper management acting like you hung up for no reason. Schedule will change constantly and often little notice. -Mandatory hour cuts and overtime within 2 weeks of each other -Schedule can shift from M-F 8 to 5 to Thursday to Monday 1 to 10. HR will lead you on about opportunities in other departments but they never actually open for you.