Lack of comunication or caring - Marketing Professional Concentrix Employee Review

2.0
Feb 19, 2024
Recommend
CEO approval
Business Outlook

Pros

well, at least you have a job right?

Cons

Known for letting people go without any warning until the last minute, hires people who rely on the work for their visa status and then tell them their contracts wont be renewed literally days before the end, having known for months that this would be the case, but not informing their workers. Terrible communication from the management down as a whole throughout the company.

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Concentrix Response
2y
Hello, It’s never easy to get a review like this, but thank you. Your voice is important and we want you to know we hear you loud and clear. We’d be grateful if you’d drop us a note at our confidential inbox: EB-DACH@webhelp.com. You can share as much or as little as you’re comfortable with. We’ll take it to our leadership team, and make sure it's handled with care. Best wishes, Your Concentrix + Webhelp-team

Explore other reviews about Concentrix

5.0
Jul 3, 2026
Recommend
CEO approval
Business Outlook

Pros

- Weekly coaching with your direct superviosor - open communication for any change in schedules - opportunity to move up or change positions

Cons

- low PTO accruance per paycheck - haven't run into many cons yet

3.0
Jun 28, 2026
Recommend
CEO approval
Business Outlook

Pros

The people and team leads are nice for where I work.

Cons

For a new contract no one really knows a lot about the retailer. We are told one thing in training now other people coming in are told something else. The benefits are strange. They have medical dental and vision. But, they have no sick time at all? No vacation the pto is accrued which is fine but let’s say you need to see a doctor you can’t use it because you have to put in 2 weeks in advance? You get points for anything and everything under the sun? That I don’t understand. I worked through the years for a lot of companies and third party retailers and it was never like that. I just think no federal holiday time off is not so good especially if it’s a religious kind of holiday a family holiday.

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