No transparancy and no leadership - Corporate Travel Consultant Concentrix Employee Review

2.0
Feb 29, 2024
Recommend
CEO approval
Business Outlook

Pros

Some of my colleagues are good and helpful people.

Cons

- Lack of communication between all layers of management and their employees resulting in distrust, fear, or just indifference. - Nepotism is key for advancement on onsite jobs. Not skills or experience. - Complicated and stressful job with a focus on quantity instead of quality. - Revolving door, people start with hopes and expectations and then they leave within 6-12 months due to the conditions as the employees do not feel valued or supported in their roles. - If you are a remote worker you can forget about any opportunities for career development. - Lack of any team spirit overall, it is mostly a collection of individuals trying to get by.

Explore other reviews about Concentrix

5.0
Jul 3, 2026
Recommend
CEO approval
Business Outlook

Pros

- Weekly coaching with your direct superviosor - open communication for any change in schedules - opportunity to move up or change positions

Cons

- low PTO accruance per paycheck - haven't run into many cons yet

3.0
Jun 28, 2026
Recommend
CEO approval
Business Outlook

Pros

The people and team leads are nice for where I work.

Cons

For a new contract no one really knows a lot about the retailer. We are told one thing in training now other people coming in are told something else. The benefits are strange. They have medical dental and vision. But, they have no sick time at all? No vacation the pto is accrued which is fine but let’s say you need to see a doctor you can’t use it because you have to put in 2 weeks in advance? You get points for anything and everything under the sun? That I don’t understand. I worked through the years for a lot of companies and third party retailers and it was never like that. I just think no federal holiday time off is not so good especially if it’s a religious kind of holiday a family holiday.

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