One of the worst organisation ever worked in my whole life - Senior Customer Service Representative Concentrix Employee Review

1.0
Mar 14, 2024
Recommend
CEO approval
Business Outlook

Pros

There is nothing to appraise about this company.

Cons

Ohhh lord where to start this.. here's a long list of dislikes that is never-ending. 1. Transport department (to be specific "the drivers") is pathetic, I mean they don't respect or bother about the employee. I got multiple arguments with the driver due to misbehaving with me. 2. Managers and TL's are horrible. In the span of my 1 year 6 TL's have been changed and I have a bad bad experience with the last TL. Also, in the team hurdle whenever there is a bad score for the team, the TL starts abusing the team for their poor performance and threatens that he don't give a damn if we report to HR. 3. The salary structure is horrible, they don't even give appraisals to any long term employees. Typical chindi types company who don't even take out a penny from their pocket. 4. Ladies/gentlemen if you're thinking to join this company beware of the half day leaves, this is very common once you are on the production. Even if it's your 7.9 hrs of hardwork in org. instead of 8, dude get ready to marked as a half leave/day. 5. Lots and lots of lies: in the starting they hired me stating that its a up selling job and ended up in sales job and dude they squeeze each and every blood and sweat to make a sale from you and they want your target to be met at any cost.

Explore other reviews about Concentrix

5.0
Jul 3, 2026
Recommend
CEO approval
Business Outlook

Pros

- Weekly coaching with your direct superviosor - open communication for any change in schedules - opportunity to move up or change positions

Cons

- low PTO accruance per paycheck - haven't run into many cons yet

3.0
Jun 28, 2026
Recommend
CEO approval
Business Outlook

Pros

The people and team leads are nice for where I work.

Cons

For a new contract no one really knows a lot about the retailer. We are told one thing in training now other people coming in are told something else. The benefits are strange. They have medical dental and vision. But, they have no sick time at all? No vacation the pto is accrued which is fine but let’s say you need to see a doctor you can’t use it because you have to put in 2 weeks in advance? You get points for anything and everything under the sun? That I don’t understand. I worked through the years for a lot of companies and third party retailers and it was never like that. I just think no federal holiday time off is not so good especially if it’s a religious kind of holiday a family holiday.

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