Horrible, Horrible, Horrible! - Manager Concentrix Employee Review

1.0
Nov 21, 2015
Recommend
CEO approval
Business Outlook

Pros

None really...it's a nightmare! Can't wait to leave this company!

Cons

Horrible company to work for. Staff are pushed to breaking point with people often out on stress leave and feeling depressed and stressed. Morale is terribly low. Most are all desperately looking for a new job. Management are constantly told about problems and fail to act. They are more interested in signing new clients than their people. In general senior level staff treat lower grade staff like dirt and get away with it especially if they are bringing money into the business or have contacts in high places. There are no benefits and wages are not great. No payrises either. There is no money in the budget to buy decent equipment, facilities or to place staff in decent working sites. Company is very stingy. HR dept is pretty much non-existent and useless. No-one actually can figure out what they do and are not visible or approachable. Wages are not paid in on time most months. Staff who leave the company are not replaced and their workload given to those who are left behind and who are already overloaded and struggling. Stay clear of this company - you couldn't do any worse.

Explore other reviews about Concentrix

5.0
May 20, 2026
Recommend
CEO approval
Business Outlook

Pros

Culture, career growth, leadership support and benefits are just a few of the pros.

Cons

I don’t have cons to share. I’ve been with the company for 15+ years.

3.0
Jun 10, 2026
Recommend
CEO approval
Business Outlook

Pros

Paid training Always hiring Occasional snacks Some managers are cool

Cons

Lie about base pay and pay structure Most bonus pay is tied to surveys so things outside of your control will screw you. (i.e. customer asking for something your not allowed to do so they rate you badly on the survey.) Office politics and some terrible managers that will go out of their way to get you in trouble.(i.e. You had a technical issue during a call and had to disconnect[not uncommon thing] and they'll bring it up with upper management acting like you hung up for no reason. Schedule will change constantly and often little notice. -Mandatory hour cuts and overtime within 2 weeks of each other -Schedule can shift from M-F 8 to 5 to Thursday to Monday 1 to 10. HR will lead you on about opportunities in other departments but they never actually open for you.

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