Company Review for Concentrix Malaysia (KL sentral) - Sales Advisor Concentrix Employee Review

1.0
Jun 9, 2024
Recommend
CEO approval
Business Outlook

Pros

While the salary offered at Concentrix Malaysia was competitive, the benefits package was far from satisfactory. The lack of comprehensive benefits was a significant drawback, especially when considering the high workload and expectations.

Cons

Management: The management at Concentrix Malaysia left much to be desired. Despite undergoing layoffs, employees were still expected to work for two months after the announcement, giving us only one month to find new employment. This policy seemed insensitive and did not provide adequate time for employees to secure their next position. Project Organization: The quality of your experience at Concentrix Malaysia seemed to heavily depend on the project you were assigned to. I was fortunate enough to work on a well-organized project initially, which showcased the potential for a positive work environment. However, my time with the SBG project was the polar opposite. The organization was poor, and the overall experience was far from ideal. Leave Policy: One of the most frustrating aspects of working at Concentrix Malaysia was the leave-sharing policy within teams. This system discouraged taking time off, as it directly impacted your team's available leave balance. It created an unhealthy work culture where employees felt guilty for using their entitled time off. In conclusion, while Concentrix Malaysia may offer competitive salaries, the overall experience is marred by poor management practices, inadequate benefits, and a leave policy that does not support a healthy work-life balance. I would advise prospective employees to carefully consider these factors before joining the company.

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Concentrix Response
2y
Thank you for sharing your feedback with us. We are constantly working to improve our internal processes to create the best possible workplace for everyone. We value your feedback and will take that into consideration to improve where possible.

Explore other reviews about Concentrix

5.0
Jul 3, 2026
Recommend
CEO approval
Business Outlook

Pros

- Weekly coaching with your direct superviosor - open communication for any change in schedules - opportunity to move up or change positions

Cons

- low PTO accruance per paycheck - haven't run into many cons yet

3.0
Jun 28, 2026
Recommend
CEO approval
Business Outlook

Pros

The people and team leads are nice for where I work.

Cons

For a new contract no one really knows a lot about the retailer. We are told one thing in training now other people coming in are told something else. The benefits are strange. They have medical dental and vision. But, they have no sick time at all? No vacation the pto is accrued which is fine but let’s say you need to see a doctor you can’t use it because you have to put in 2 weeks in advance? You get points for anything and everything under the sun? That I don’t understand. I worked through the years for a lot of companies and third party retailers and it was never like that. I just think no federal holiday time off is not so good especially if it’s a religious kind of holiday a family holiday.

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