Good people, great benefits, not so great base pay. - Anonymous employee Concentrix Employee Review

3.0
Apr 16, 2011
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Friendly, family-like atmosphere with approachable management. HR has made obvious efforts to try to bring make the workplace fun while maintaining professionalism.

Cons

Very little investment in technology: Parent company is an OEM distributor but we have outdated slow work stations. Last year was the first year ever that raises were given (merit raise) and they were hardly a raise at all. Customer service representatives are evaluated on sales metrics.

Explore other reviews about Concentrix

5.0
Jul 3, 2026
Recommend
CEO approval
Business Outlook

Pros

- Weekly coaching with your direct superviosor - open communication for any change in schedules - opportunity to move up or change positions

Cons

- low PTO accruance per paycheck - haven't run into many cons yet

3.0
Jun 28, 2026
Recommend
CEO approval
Business Outlook

Pros

The people and team leads are nice for where I work.

Cons

For a new contract no one really knows a lot about the retailer. We are told one thing in training now other people coming in are told something else. The benefits are strange. They have medical dental and vision. But, they have no sick time at all? No vacation the pto is accrued which is fine but let’s say you need to see a doctor you can’t use it because you have to put in 2 weeks in advance? You get points for anything and everything under the sun? That I don’t understand. I worked through the years for a lot of companies and third party retailers and it was never like that. I just think no federal holiday time off is not so good especially if it’s a religious kind of holiday a family holiday.

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