I've had a great experience here at Cox Communications and plan to continue developing here. - Central Systems Tech Cox Communications Employee Review

5.0
May 2, 2013
Recommend
CEO approval
Business Outlook

Pros

I've worked for multiple managers and supervisors and they all follow the Cox Culture of valuing the employee and family. Any time I've had personal situations going on, all managers I've worked for have made it very easy to get thru those situations by allowing use of personal time and being supportive. Cox Communications also provides opportunities for higher education by providing reimbursement benefits.

Cons

I really don't have any negative comments, I do believe that sometimes circumstances (positions) and individuals (skill-set) may not be a good match for the goals at hand but I see this more as human error than something I would hold against Cox the company.

Explore other reviews about Cox Communications

5.0
Mar 2, 2026
Recommend
CEO approval
Business Outlook

Pros

I had a great experience and benefitted from great leadership, progressive growth opportunities, and exceptional colleagues. The company cares about its employees, and offers exceptional benefits.

Cons

The recent news of the merger (ok, let's be honest...acquisition) by Charter has many people worried about the future and preparing for the worst. There will undoubtedly be cultural changes and I know many people will be frustrated by the new norm.

3.0
Jun 6, 2026
Recommend
CEO approval
Business Outlook

Pros

Good benefits, sometimes free food, equipment provided

Cons

Intense micromanaging, every second has to be logged. Everything is an upsell even when callers are asking for help. Agents will add things to accounts without customer knowledge just to make numbers. Unethical practices by agents especially overseas agents.

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