I've had a great experience here at Cox Communications and plan to continue developing here. - Central Systems Tech Cox Communications Employee Review

5.0
May 2, 2013
Recommend
CEO approval
Business Outlook

Pros

I've worked for multiple managers and supervisors and they all follow the Cox Culture of valuing the employee and family. Any time I've had personal situations going on, all managers I've worked for have made it very easy to get thru those situations by allowing use of personal time and being supportive. Cox Communications also provides opportunities for higher education by providing reimbursement benefits.

Cons

I really don't have any negative comments, I do believe that sometimes circumstances (positions) and individuals (skill-set) may not be a good match for the goals at hand but I see this more as human error than something I would hold against Cox the company.

Explore other reviews about Cox Communications

5.0
Mar 23, 2026
Recommend
CEO approval
Business Outlook

Pros

Flexibility, Work life balance and benefits

Cons

Stability can sometimes be an issue with constant changes

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Cox Communications Response
2mo
Hi, thank you for sharing a review! We're glad to know that you enjoy the flexibility, work-life balance and employee benefits that a career at Cox offers, and that you would recommend Cox as an employer. Cox's footprint and cross-industry impact do frequently necessitate agility with change, but we strive to offer a workplace experience that has the stability of a large company with the friendly community and innovation culture of a startup. And while our impact continues to grow, our values and mission remain the same: across our family of businesses, we're building a better future. We hope you feel that to be the case.
3.0
Jun 6, 2026
Recommend
CEO approval
Business Outlook

Pros

Good benefits, sometimes free food, equipment provided

Cons

Intense micromanaging, every second has to be logged. Everything is an upsell even when callers are asking for help. Agents will add things to accounts without customer knowledge just to make numbers. Unethical practices by agents especially overseas agents.

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