Good Experience - but beware the culture.. - Senior Consultant Deloitte Employee Review

2.0
Jan 31, 2019
Recommend
CEO approval
Business Outlook

Pros

Exit Opportunities: Well known firm with very broad offering portfolio – I know people who have exited to areas they never worked in If your aim is the corporate world, you will learn solid corporate politics plays Work: Interesting project work (if you're the "right" type of person and work 14+ hours a day) Ability to gain exposure to a variety of industries and types of projects (This is not guaranteed. Its assuming you play your cards right and get lucky) If the client likes you, you have some leeway to do whatever you want Smart, driven, and generally competent colleagues Lifestyle: Alt Travel, expenses paid, relatively good pay (disclaimer: you make the firm at least 10x what you get paid, you make less than other consulting firms, and raises are terrible) An excessive amount of free networking events (dinners, drinks, box seats at sporting events, conventions, vacations, etc.) If you're fresh out of college, you may be comforted to know you’ll still be graded and promotion cycles are pretty standard.

Cons

Summary: If you want the experience and you have no options at a non-big 4 consulting firm, I'd say go for it. But know, if you want to be successful at Deloitte, this culture will bring out the worst in you. There are far better environments to spend your life. Culture Intensely and unhealthily competitive: please don't underestimate this. It's not just about working hard (I'm your stereotypical Type A), its who is willing to sacrifice the most for the firm. If you want to succeed and work on that hot new project, its a given that you're incredibly smart and charming; it's also assumed Deloitte IS your life. When you're not doing client work, you're doing firm initiatives or complimenting SMs/PPMDs at networking events; 16 hours a day, 5-6 days a week. You need to impress that partner for a chance they'll throw you a bone. Firsthand experience of a class system at work. There is a class system, staff see themselves as better than other staff, primarily based on the types of projects and internal initiatives. Also based on you background (private school, ivy league, hobbies, etc.). This embeds a "middle-class" mentality; you're afraid to become a lower class and will do anything to move up (and the firm profits) Deliverables: In strategy consulting, its less about your recommendations (consultants are never accountable for those anyways) and more about the client's career (& how much they like you). For the most part, you'll be structuring communication and regurgitating ancient business methods. There are very few times that you need to think critically. Truly, be sure to take a step back and think about it from the client's perspective: "Will this help my career?" - it'll give you an edge. You are entirely disposable and there is no upward accountability: partners and managers staff projects based somewhat on your ability to churn out decks (thinking not really required) but mostly on if they like you. Most people who become Senior Manager or Partners are egomaniacs; be prepared to completely alter your personality to suit their needs. If you have an issue with that, just know the firm is so large and staff are only expected to stay a few years. I wouldn't say the people at Deloitte are necessarily bad, but they're put in a system that brings the worst out of people. "Soft lies" and misleading comments are common; "hard lies" happen too. Work-Life The firm culture manipulates you to sacrificing more and more; it only gets more demanding the closer you get to partner. Senior managers (the 6-year level right before partner, have it the worst). Consulting These two are deal-breakers for me, they apply to the consulting industry but are heightened at Deloitte: One. You will always have a somewhat stable, relatively well-paying job; but you sacrifice career risk for hours of your life. Two. To be successful in consulting, you need to tie yourself to successful clients – just know even at the highest level: at best, you’re a coach. At worst, you’re a leach.

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Cons

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Pros

These folks know exactly what they are doing. They set high standards, and consistently deliver. Their project expectations and planning is excellent. The top level management folks are extremely smart and have a great sense of vision and planning. If you go to company social events (which are very frequent by the way), it is quite easy to have conversations with upper management people (Partners). Deloitte's hiring pattern is very consistent. For the young starters, they hire smart, well spoken, and subtly aggressive candidates. They have excellent training and knowledge management. They have a well oiled and empowered HR and Tech Support group. Things get done pretty fast. Their paid time off program is really great, and pretty straight forward. No messing about. They have a big social responsibility program that encourages volunteering. It also presents a great opportunity for youngsters to take event organizing responsibilities. This can be very very useful. Once, I volunteered for an event where we painted rooms for an orphanage center. There was a young guy who did the organizing. We were 10-12 people, with 3 senior executives actually doing paintwork. Quite unique. I have personally seen that Deloitte's top talents tend to start young, spend a 3-4 years, then take a hiatus to pursue a Graduate Degree (typically an MBA). The firm sometimes re-hires these consultants after their MBA with generous financial incentives. They offer much better packages to folks graduating from top universities. Sometimes they can offer huge joining bonuses. I worked in the IT consulting division.They tend to get top-end projects. On projects, the average age seems pretty low. A lot of 20-somethings, then there are a handful of 30-40 year old people and some senior Management folks. Beginner salaries can be a bit low. (which is expected. It takes some time to build credibility in the Consulting business) Overall, a great place to start your professional career. If you pay attention, you will get seasoned very quickly.

Cons

Work-life balance can become poor, especially during tight project timelines (This is expected in the Consulting Business). The employees have a significant amount of "firm-internal" training and knowledge contribution tasks. There are annual goal expectations. It can get tedious if you continuously work on high demand projects. There is intense competition, especially during targeted promotion/milestone years. There can be some backstabbing. It's part of the experience. It is not as bad as it sounds, and seems manageable. A lot of times, being young and inexperienced has it's flaws. The company has a simple way of seasoning consultants. They get pushed into high pressure situations, and they learn fast, and quickly start managing their own work. But they tend to be blind towards intricate details, especially in complicated IT product implementations. This has an interesting effect. If someone is able to do the hands-on work, everyone else tries to piggy-back on that person for their actual work. The hands-on guy gets overwhelmed, and others try to use him/her as a key resource. -- I personally went through a crunch project, and found a number of people "managing expectations" (piggy backing), while a handful of people actually knew the end-to-end solution and did the hands-on work. This created a lot more work and mental anguish than needed. Because of the expressed pressure, the hands-on guys have a hard time building and growing their reputation and subsequent performance evaluation rating. This also affects the project execution timelines. IMPORTANT: Make sure you thoroughly read through your employment agreement and understand the implications. In recent years, they have started hiring for specific projects ONLY. This falls under a particular "AMS service line". In this case, if your assigned project gets into a problem, you are exposed to the risk of employment termination. Their HR and Management are very helpful, and they will try to get you a new project. But there are several constraints like location, your skills, and limited time. I went through this, and it was somewhat unnerving. This was one of the reasons I ended up leaving the company.

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