Skip to contentSkip to footer
      employer cover photo
      employer logo
      employer logo

      Direct Line Group

      Engaged Employer

      Direct Line Group reviews

      Typical Call Centre - Claims Handler Direct Line Group Employee Review

      3.0
      Oct 2, 2025
      Claims handler
      Recommend
      CEO approval
      Business Outlook

      Pros

      not much to compliment. if you enjoy the call centre environment then you may enjoy it

      Cons

      low pay, very little room for progression.

      avatar
      Direct Line Group Response
      7mo
      We appreciate your balanced feedback. We’re always looking for ways to improve, and your insights help us do just that

      Explore other reviews about Direct Line Group

      5.0
      Feb 26, 2025
      Customer service representative
      Recommend
      CEO approval
      Business Outlook

      Pros

      love working part time making my own schedule

      Cons

      not sure on hours worked

      1
      avatar
      Direct Line Group Response
      1y
      It's great to hear you enjoy working at Direct Line Group, thanks for taking the time to leave a review.
      3.0
      Sep 5, 2024
      Sales representative
      Recommend
      CEO approval
      Business Outlook

      Pros

      Amazing place to develop sales career and in insurance

      Cons

      Poor management led me to quit

      2
      avatar
      Direct Line Group Response
      1y
      Thanks for taking the time to leave a review regarding your time at DLG. We appreciate your feedback, and will look into how we can further enhance and improve colleague experiences across all of Direct Line Group.
      See reviews by: Helpful|Rating|Date|All
      Related searches: Direct Line Group jobs | Direct Line Group salaries | Direct Line Group benefits | Direct Line Group interviews
      Direct Line Group reviewsDirect Line Group Claims Handler reviewsDirect Line Group review