A once great company , no more - Consultant Direct Line Group Employee Review

1.0
Feb 20, 2026
Recommend
CEO approval
Business Outlook

Pros

Great colleagues and team mates Some decent benefits 50% off policies etc Flexi shifts provide a good work life balance Additional week of annual leave salary sacrifice

Cons

Senior management need a wake up call Shocking communication relating to Doncaster office closure No redundancy support No wellbeing or mental health support (there’s a thinly veiled wellbeing room that if you use your pay is docked per minute) Minimum wage +commission Management quite happy to make the lives of sales reps a misery and reduce them to tears when systems don’t work. FIX YOUR OWN INFRASTRUCTURE. Excepted to juggle multiple products - at one point I managed 8 brands over travel pet and home insurance.

Explore other reviews about Direct Line Group

5.0
Feb 26, 2025
Recommend
CEO approval
Business Outlook

Pros

love working part time making my own schedule

Cons

not sure on hours worked

1
avatar
Direct Line Group Response
1y
It's great to hear you enjoy working at Direct Line Group, thanks for taking the time to leave a review.
3.0
Sep 5, 2024
Recommend
CEO approval
Business Outlook

Pros

Amazing place to develop sales career and in insurance

Cons

Poor management led me to quit

2
avatar
Direct Line Group Response
1y
Thanks for taking the time to leave a review regarding your time at DLG. We appreciate your feedback, and will look into how we can further enhance and improve colleague experiences across all of Direct Line Group.
See reviews by: Helpful|Rating|Date|All