Love my job, but hate the low pay, low hours and small raises - Sales Associate/Cashier Dollar Tree Employee Review

3.0
Nov 5, 2013
Recommend
CEO approval
Business Outlook

Pros

I have gotten to know some wonderful customers and co-workers since I started there. My co-workers are like a second family to me. I am never without something to do since the lack of hours given to people means there is always freight to be put out, straightening up to do, reshop to be put away, damages to be accounted for and people to help check out or find what they're looking for.

Cons

I have been with this company for almost a year now and was just given a teeny tiny raise. This is the thanks I get for covering for all the no call/no shows and illnesses, busting my butt doing cashiering, stocking and acting as security and only having one sick day all year?! I worked with the flu, an abscessed tooth,and when my husband's mother was in the hospital! My hours are all over the place. Some weeks I am over 30 due to everyone calling off, and others I am below 15. How am I supposed to support a family on this or try to work within a budget? Also, I have no set time of the day I work - sometimes I open, sometimes it's midday, sometimes I close. With the schedule not coming out most weeks until the day before the new work week, it is impossible to make any sort of plans.

Explore other reviews about Dollar Tree

5.0
Mar 6, 2026
Recommend
CEO approval
Business Outlook

Pros

Leadership that cares about their Associates. Opportunities to grow skills and knowledge via trainings and cross-team ventures. Employee Relation Groups that are important to a diverse workforce.

Cons

Pay is lacking for the experience gained. Annual performance review is not indicative of the work put it. Follow up on issues is not consistent. Some employees are disciplined for small infractions while others are provided zero repercussions for blatant failure to abide by the rules.

3.0
Jul 1, 2026
Recommend
CEO approval
Business Outlook

Pros

Working at Dollar Tree provided valuable hands-on leadership experience across every aspect of retail operations. I strengthened my skills in inventory management, merchandising, freight planning, staffing, customer service, compliance, and operational execution. The fast-paced environment challenged me to think quickly, prioritize effectively, and develop my team while delivering results. The relationships I built with my associates and customers were by far the most rewarding part of the job.

Cons

The workload often exceeded the labor hours provided, making it challenging to consistently meet operational expectations. Store managers were frequently expected to handle multiple responsibilities while working with lean staffing levels. Facility and equipment issues sometimes took longer than expected to resolve, and support from upper management could be inconsistent. While the job offered valuable experience, maintaining work-life balance could be difficult during peak freight and seasonal periods.

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