It all depends on the manager - Fraud Analyst Expedia Group Employee Review

1.0
Feb 26, 2014
Recommend
CEO approval
Business Outlook

Pros

Overall the fraud analyst role was fun and we got to interact with people and banks from all over the world. Have you ever spoken with a fraudster and listened to them try to come up with a story as to where they got their stolen card? Hilarious!

Cons

Favoritism was rampant among management. I was hired by one manager who thought I did a great job and gave me great reviews. I was always in trouble with the next manager, who was notorious for punishing those he didn't like, and allowing his pet employees to get away with all sorts of sloppy work. Some employees with poor work ethics and bad communication skills were favored and promoted. Morale went downhill steadily while I was there.

Explore other reviews about Expedia Group

5.0
May 4, 2026
Recommend
CEO approval
Business Outlook

Pros

- good benefits - depending on team great culture

Cons

Not every team is the same

2.0
Mar 29, 2026
Recommend
CEO approval
Business Outlook

Pros

Constant state of transformation is ripe environment for new hires and functional experts from big name tech companies

Cons

Pre-covid the culture was really special. Collaborative, engaging, people-centric, with a unifying mission to enable travel for the world. Since covid there has been a revolving door of executive leadership, and with each round, they throw out the current strategy to try something "new" without building from the current or past successes. Constant change, but no clear vision or strategy of what they are trying to change to. Lack of strategy and low risk tolerance leads to too many priorities with not enough investment to move the needle in anything. Quarterly layoffs, but executed quietly team by team so as not to make news. No psychological safety. Talent strategy since covid is to hire externally over internal promotions to gain "functional expertise" therefore difficult to grow your career. Siloed divisions not working towards common goal. Lacks operating model maturity needed for a company of this size likely do to revolving door of execs and priorities. A cash cow company with an identity crisis trying to be an AI innovator. Build vs buy mentality slows them down. Too many exec pet projects that aren't vetted with proper business cases.

4
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