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Farmers Insurance Group

Is this your company?

Old fashioned employer changes for the worse - Claims Representative Farmers Insurance Group Employee Review

3.0
Jun 29, 2008
Recommend
CEO approval
Business Outlook

Pros

Some good benefits are left at this time. People are generally nice and friendly.

Cons

Terrible work-life balance. This company hs never hit on the right workload to give its employees, even after losing a big class action lawsuit. At this time, perfection is demanded in work quality yet the quantity is too much. The company is trying very hard to modernize, which means it is now one of the typical uncaring employers out to squeeze its work force and reduce benefits. New benefits package coming in 2009 is heavily marketed as "exciting" while it is gutting some formerly generous benefits, like sick pay and pension, and making it much harder to collect on others, like profit sharing, which is turning into employee performance based match on a 401(k).

Explore other reviews about Farmers Insurance Group

5.0
Jun 5, 2026
Recommend
CEO approval
Business Outlook

Pros

Really really really really food

Cons

Really really really really bad

3.0
Jun 16, 2026
Recommend
CEO approval
Business Outlook

Pros

Work from home, make your own hours, fun claim types, starts off with great PTO allotment and you have access to all your hours from the moment you start with an extra week after five years

Cons

Good luck with your diaries if you use the PTO. You will come back with overdue items. The way they have their PTO backup system setup is two backup people for the whole department. There is too much work for them so they don't get to much while you are out. Usually voicemails. You can' schedule anything for while you are gone, all your claims have to wait for you to return. The amount of new claims a week has drastically increased and it isn't sustainable. They do expect you to work more than your 40 hours or recommend that you find a different job that isn't a salary position, PTO calendars are always red with blackout dates. Supervisors and the manager don't listen to actionable items presented to make the department better. The attrition is bad, but they continue to tell us we are fully staffed because our diaries aren't that bad yet. Adjusters are dropping like flies but won't hire anymore. Not sure if that comes from senior leadership or direct leadership. Ever since Jeff Dailey left, we are just numbers. No one cares about us anymore and it is evident.

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