Farmers Insurance Group Reviews | Glassdoor

Farmers Insurance Group Reviews

Updated January 22, 2019
2,712 reviews

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3.3
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Farmers Insurance Group CEO Jeff Dailey
Jeff Dailey
1,005 Ratings

Employee Reviews

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Pros
Cons
  • "The company can also work more towards providing a better work-life balance as well" (in 74 reviews)

  • "Must know someone in upper management to ever advance" (in 62 reviews)

More Pros and Cons

  1. Featured Review

    Helpful (8)

    "Big strides in the past decade"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Senior Communications Specialist
    Current Employee - Senior Communications Specialist
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Farmers Insurance Group full-time (More than 10 years)

    Pros

    I've been at Farmers for more than a decade. The changes inside the company during that time have been astounding . I really feel our leadership understands what they need to do to attract and keep talent in this rapidly changing marketplace. They've relaxed the dress code, improved technology, reworked benefits and really focused on diversity and inclusion efforts at all levels of the company. I've never really felt the desire to leave (which I had at both previous employers). Things I like:
    - I'm extremely challenged in my role.
    - I feel my talents are being used to the fullest extent.
    - I feel valued.
    - I got a lot of time off (I actually struggle to use the 30 days I receive each year).
    - I get to work at home a lot.
    - I'm given a lot of autonomy in my role.
    - I'm given opportunity.
    - I get to support my community and my favorite charities on behalf of Farmers.
    - I feel fairly compensated.

    Cons

    - Work/life balance can be a little off. Sometimes I ask, "what balance?"
    - Benefits are decent. Probably could be better. My litmus test is that I perceive my husband's employer-provided benefits better than what I receive.
    - Offices outside of Home Office (Los Angeles) have less opportunity than Home Office, especially in my business unit.

    Advice to Management

    Keep working to transform the company for the better.


  2. Helpful (1)

    "IT Consultant"

    StarStarStarStarStar
    Current Employee - Anonymous Employee in Torrance, CA
    Current Employee - Anonymous Employee in Torrance, CA
    Recommends

    I have been working at Farmers Insurance Group part-time (More than 3 years)

    Pros

    The company is laid back but hard working

    Cons

    None that I can think of

    Advice to Management

    Time to expand

  3. Helpful (1)

    "Great culture"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Service Operations Manager in Grand Rapids, MI
    Current Employee - Service Operations Manager in Grand Rapids, MI
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Farmers Insurance Group full-time (More than 8 years)

    Pros

    Strong culture, great sense of how to drive success for employees.

    Cons

    Company does not know what to do with their Direct services department and it causes confusion for employees.


  4. "Not bad"

    StarStarStarStarStar
    Current Employee - Customer Service Representative
    Current Employee - Customer Service Representative

    I have been working at Farmers Insurance Group full-time (More than 3 years)

    Pros

    Learning experience
    Opportunity to grow

    Cons

    System is complicated to work


  5. "Welcoming and engaged"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Great management, growth opportunities, great office culture

    Cons

    The pay could be better.


  6. "CSR"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Woodland Hills, CA
    Current Employee - Anonymous Employee in Woodland Hills, CA

    I have been working at Farmers Insurance Group full-time (More than a year)

    Pros

    Good hours and work environment.

    Cons

    No benefits and small amount of vacation time


  7. "Customer Service Associate"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Customer Service Associate in Grand Rapids, MI
    Current Employee - Customer Service Associate in Grand Rapids, MI
    Recommends
    Neutral Outlook
    No opinion of CEO

    I have been working at Farmers Insurance Group full-time (Less than a year)

    Pros

    Great people to work with, nice benefits

    Cons

    Stressful and a lot to learn for the potion

  8. "Insurance Sales Agent"

    StarStarStarStarStar
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    Pros

    Flexible schedule great teams decent training

    Cons

    No upward movement and the pay

    Advice to Management

    Pay better


  9. "Great Organization"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Farmers Insurance Group full-time (More than 10 years)

    Pros

    Inclusive, good benefits, great culture.

    Cons

    None really except the structure of my department is flat. So very few advancement opportunities.


  10. "Creative Atmosphere, Great Place to Learn"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Marketing Manager in Woodland, CA
    Current Employee - Marketing Manager in Woodland, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Farmers Insurance Group full-time (More than 3 years)

    Pros

    There are tons of interesting projects going on at the company, working alongside best-in-class partners. It's an older company but seems generally open to new ideas and new ways of thinking. The environment is friendly, creative and fun, and work-life balance is excellent.

    Cons

    Difficult to move up. Outdated processes.