Farmers Insurance Group Reviews
Updated May 27, 2023
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Personal Injury Lawyers
PD v DV Is there a way to make a diminished value claim in CA if you have already signed a PD release? To clarify, the PD release was like $300 bc it was just for extra rental expenses. the 3rd party insurance subrogated the actual damage of the car. It's a general PD release w Farmers Insurance. Is there anyway to combat their denial of signing a PD release that way the DV of the car is compensated for?
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Top Review Highlights by Sentiment
- "Compared to most companies (personal experience and from friends) the benefits are good." (in 418 reviews)
- "The best part of working for Farmers is the great people you meet while working there." (in 248 reviews)
- "The pay is good but not worth the stress" (in 239 reviews)
- "Great training for a new agent in P&C side of the business when I started in 2003 everybody was really helpful." (in 182 reviews)
- "Work life balance was good" (in 129 reviews)
- "The management was poor and understaffed" (in 199 reviews)
- "The District Managers have been relationship driven and were successful in that dynamic" (in 75 reviews)
- "At the time there was commission only." (in 64 reviews)
- "Horrible upper management." (in 61 reviews)
- "In my first year (of two) at Farmers I had 4 different supervisors and 3 liability manages." (in 60 reviews)
Ratings by Demographics
This rating reflects the overall rating of Farmers Insurance Group and is not affected by filters.
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- Current Employee★★★★★
Career growthMay 15, 2023 - Claims in Los Angeles, CARecommendCEO ApprovalBusiness Outlook
Strong leaders, good compensation package, career growth opportunities
Large organization, fast pace of change
- Current Employee, more than 1 year★★★★★
Used to be a Great Place to WorkMay 12, 2023 - Business Analyst in Los Angeles, CARecommendCEO ApprovalBusiness Outlook
For a long time, with the last CEO, it really was a great place to work. They pivoted and made decisions with the employees in mind. They shared performance bonuses with their employees. They promised fully and permanently remote positions, and encouraged us to make our homes work friendly.
Now there's a new CEO. And he decided to break that promise and his employees trust. One of his first decisions as CEO was to break the news that people within 50 miles of an office were now required to come in 3 times a week. This includes the Woodland Hills office, which means that people living on the opposite side of LA now have to account for a 4+ hour roundtrip commute. And the worst part is that the ostensive reason of more collaboration is completely untrue, there are entire teams who will have to come into an office simply to interact with the rest of their team through Zoom. Farmers showed a complete disregard for their employees, who put their trust in the company as they made their life decisions, selling cars and starting families. I firmly believe that it's a shady way to do soft layoffs, or quiet firing.Continue reading
- Current Employee★★★★★
Broken Promises = Toxic Work EnvironmentMay 14, 2023 - ClaimsRecommendCEO ApprovalBusiness Outlook
The retirement benefit is great. 6% match plus 4% so your 6% = 14%. Parental leave of 10 weeks for both men and women for birthed or adopted children.
Communication and lack of trust in executive leadership. December 2021 most employees were told they were now classified as virtual employees. 17 months later after a CEO change we were informed we would return to the office 3 days per week, two of which will be determined by your department. Employees have 3.5 months to make this adjustment. The impact financially and to work/life balance will be significant. Inconceivably the news was given via an internal social media post by the CEO. Local leadership, several levels above the front line employees had no info, no answers, no more info than we had. Our productivity has not skipped a beat and our customer service scores are up. They say the change will Allow collaboration but most teams are split across the country. If we can’t trust them with something as important as our virtual status how can we trust them with anything else???Continue reading
- Current Employee★★★★★
Recent changes have me worried about the futureMay 21, 2023 - Customer Service Representative in Austin, TXRecommendCEO ApprovalBusiness Outlook
Benefits are good although expensive There are lots of other career paths if you can get there Company match/contribution to 401k (for now)
Recent change in ceo has really placed a lot of distrust in our company. We were promised forever WFH and that was just stripped. Causing some people who were hired as remote to commute up to hours a day. They say we need to save money but then are going to be renting multiple buildings in high rent areas, purchasing office equipment. Pension was taken away years ago and replaced with 401k. We have match up to 6% with company contributing an additional 4%. Worries this will be taken away. The micro managing is out of control and has gotten worse since January. Just look at overall performance and let us do our jobsContinue reading
- Current Employee★★★★★
WAS a Great Place to Work - Not NowMay 22, 2023 - Program ManagerRecommendCEO ApprovalBusiness Outlook
Pay and benefits are good, just not amazing. It will get you to leave a small business, but wont compare to other companies of it's size. For example when I started we had a pension, but that was replaced with a 401k, nice to have but not nearly as valuable as a clearly defined benefit. Lower level management is full of talented hardworking people who care.
New CEO decided to reclassify all employees within 50 miles of an office as Hybrid, even if they were hired as permanently remote and have never been to the office. The company line is that this is to increase collaboration, despite 3 years of praise for increased collaboration and ease of communication due to all employees being remote. Leaders who repeatedly praised remote work have now done a total 180 and claim that going back to the office will make things better when we all know it wont. Employees see this for the quiet firing that it is. Straight out of the bad leader playbook, make the environment worse and worse until people leave so we dont have to pay unemployment. It's spineless and cruel.Continue reading
- Current Employee★★★★★
Lots of promises, not a lot of opportunityMay 25, 2023 - Farmers Insurance AgentRecommendCEO ApprovalBusiness Outlook
Lots of potential bonuses, and the offer to own your own agency. Some solid people that are long time employees and friendly co-workers that make for a pleasant working environment.
Farmers is among the most expensive insurance there is right now, making it next to impossible to land new clients and build up a book of business. Their current pricing model is pushing administrators to find new agents will to buy established books from old agents getting out of the business. But those established agents are losing so many clients due to premium increases, it makes it hard to determine the actual value of an established portfolio. Farmers also has tight restrictions and appetites for commercial insurance, and limits insurance offerings to Farmers products only.Continue reading
- Former Employee, more than 3 years★★★★★
Two Steps Forward, Two Steps BackwardFeb 13, 2023 - Senior Product AnalystRecommendCEO ApprovalBusiness Outlook
Extremely competitive benefits! 6% 401K Match and, at the time, an additional automatic 4% 401K contribution. Health insurance cost only fairly priced. Post-Covid, many offices went full-remote and during Covid Farmers was quick to adapt and implement effective WFH procedures. Work Culture is excellent, but can depend on the manager. Some are flexible and results-oriented, others can be rigid and task-oriented. Generous and universal Paternity/Maternity leave. Many employees stay long-term for this benefit alone. Commitment to innovation and procedural improvement, lots of automation opportunity and management is receptive to guidance. However, automation is self-directed, if something sucks leadership expect a grassroots solution instead of investing time/money. "Doing more with less" is a common response.
Pay is average, neither good nor bad. However, bonus pool has struggled at times. Promotion largely based on tenure or being a favorite of leadership. Can lead to rapid promotion and pay increases, but also jealous relationships with co-workers. Also, people have been promoted before they are ready, leading to being punished during year-end evaluations or re-organizations. Frequent reporting structure changes and re-orgs. Had 3 different organization changes over 3 years. A little bit of a "deck chairs on the titanic" problem. Certain departments dominate decision making, hampering Farmers speed-to-market. Analysts and PMs make changes where they can but struggle to get buy-in from other stakeholders.Continue reading
This was an incredibly detailed review and we greatly appreciate you taking the time to share these thoughts and experiences.
- Current Employee, more than 10 years★★★★★
Work Culture has tankedMay 20, 2023 - PL Underwriting Specialist in Phoenix, AZRecommendCEO ApprovalBusiness Outlook
Good PTO amount, decent healthcare package options, coworkers are amazing
Lack of communication and transparency from top leadership. We recently underwent a leadership change and were being forced back to the office after working remote for 3 years and last being “permanently” moved to virtual positions. We were assured that this wouldn’t happen and we’re not being told why that has changed. Feels like a ploy to get staff reductions without having to do layoffs.Continue reading
- Former Employee★★★★★
Networking was the best partMay 18, 2023 - Licensed Insurance AgentRecommendCEO ApprovalBusiness Outlook
Networking and meeting with new and current clients was the best part. The pay was nice with potential for repeat clients. They provided me with time to study for my P&C license. Simple interface to create quotes and review policies. My main agent was super organized in keeping track of clients.
The main agent was VERY particular about where I would put anything on my desk, like the stapler and hand sanitizer. He was not experienced at managing people, only good at handling the policies and customers. Its very repetitive in terms of day to day. We got paid MONTHLY, which was new to me. I had to budget monthly.Continue reading
- Current Employee, more than 8 years★★★★★
Continuous decline throughout the last decadeMay 14, 2023 - Field Property Claims AdjusterRecommendCEO ApprovalBusiness Outlook
401k contribution is above average At this point in time (and for the past year roughly) I can’t identify one other single pro.
The workload is unbelievably overwhelming. Staffing has reduced by about 40%, while the tasks for property adjusters has at least increased by 3-4x. Encouragement from management to not incur overtime when they acknowledge “full-time” workload is roughly 8 claims/week we average 25-30 claims/week. Very difficult to get promotions if you think independently and critically as opposed to being a yes man.Continue reading
Farmers Insurance Group Reviews FAQs
Farmers Insurance Group has an overall rating of 3.5 out of 5, based on over 5,672 reviews left anonymously by employees. 57% of employees would recommend working at Farmers Insurance Group to a friend and 48% have a positive outlook for the business. This rating has decreased by -6% over the last 12 months.
57% of Farmers Insurance Group employees would recommend working there to a friend based on Glassdoor reviews. Employees also rated Farmers Insurance Group 3.3 out of 5 for work life balance, 3.5 for culture and values and 3.4 for career opportunities.
According to reviews on Glassdoor, employees commonly mention the pros of working at Farmers Insurance Group to be culture, career development, benefits and the cons to be workplace, management.
Farmers Insurance Group Response
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