Farmers Insurance Group Reviews | Glassdoor

Farmers Insurance Group Reviews

Updated March 29, 2017
1,988 reviews

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Full-time Part-time

3.5
Star Star Star Star Star
Rating Trends Rating Trends
Recommend to a friend
Approve of CEO
Farmers Insurance Group CEO Jeff Dailey
Jeff Dailey
677 Ratings

1,988 Employee Reviews

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Pros
Cons
  • Management positions do not offer a work-life balance (in 56 reviews)

  • Upper Management has unrealistic expectations of the work load and out of touch with how WC differs from other lines of business such as auto (in 56 reviews)

More Pros and Cons

  1. Featured Review

    "Farmers IT"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - IT Director in Woodland Hills, CA
    Current Employee - IT Director in Woodland Hills, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Farmers Insurance Group full-time (More than 8 years)

    Pros

    Great company with great people. There is a clear line of sight to the customers as well as to executive leadership. The company is focused on Customer Experience as well as Employee Engagement. What more can you ask for?

    Cons

    Like many companies there is a "Global" entity that prevents you from doing certain things.

    Advice to Management

    IT is doing well. Keep doing what you're doing.


  2. "Claims Manager"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Claims Manager in Hartford, CT
    Current Employee - Claims Manager in Hartford, CT
    Recommends
    Approves of CEO

    I have been working at Farmers Insurance Group full-time (More than 10 years)

    Pros

    Compensation and benefits are great! People care about eachother in the work environment. Good flexibility.

    Cons

    Communication from senior leadership could improve.


  3. "good company"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Farmers Insurance Group full-time

    Pros

    benefits are pretty good and bonus is good

    Cons

    eh, not many. pretty good place to work, people are fun


  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5. "Claims"

    Star Star Star Star Star
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Approves of CEO

    I worked at Farmers Insurance Group full-time (More than 8 years)

    Pros

    Co workers, flexibility, customers, benefits

    Cons

    Local Management, customers, attorney's, expectations


  6. "Insurance Agent"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Farmers Insurance Group full-time

    Pros

    Autonomy. Unlimited opportunity. Networking. Fast paced.

    Cons

    Autonomy. Creating your own schedule balancing work life. Commission only. Not the best structure.

    Advice to Management

    Autonomy


  7. "Customer service"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Oklahoma City, OK
    Former Employee - Anonymous Employee in Oklahoma City, OK
    Recommends
    Neutral Outlook
    Approves of CEO

    I worked at Farmers Insurance Group full-time (Less than a year)

    Pros

    Great food vendors, perks , easy to get time off

    Cons

    Hard cant really help customers in distress, steessful job


  8. "Territory Director"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Territory Director in Bloomington, MN
    Current Employee - Territory Director in Bloomington, MN
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Farmers Insurance Group full-time (More than 10 years)

    Pros

    Endless vertical opportunities for focused and hard-working individuals

    Cons

    Same as any big corporation, many levels of redundancy, typical politics


  9. Helpful (1)

    "Ethically Sound and Dependable Employer"

    Star Star Star Star Star
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Farmers Insurance Group full-time

    Pros

    A company that genuinely strives to do right by its customers. Excellent training.

    Cons

    The company is risk adverse which leads to missed opportunities.


  10. Helpful (1)

    "Great benefits, but low employee morale"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend

    I worked at Farmers Insurance Group full-time

    Pros

    Good benefits and decent pay for Customer Service positions.

    Cons

    Shift in company focus to more of a stat driven emphasis than the quality of the customer service. Training style is provide minimal basic training and the rest employees learn on the floor with minimal support while being timed on call handle time. Supervisor focus and treatment of employees varies from supervisor to supervisor and lack of uniformity regarding expectations and treatment. Little to no opportunity for upward growth and reduced lateral move opportunities.

    Advice to Management

    Provide greater balance between stats expectations and quality of the customer service provided. Provide better supervisory training setting more uniform expectations and rating for employees.


  11. "Good if you know how to grow"

    Star Star Star Star Star
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Farmers Insurance Group full-time

    Pros

    Established and known in the market

    Cons

    Such a huge company that you feel that you are a small fish in a big pond and lost



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